Frustrated with surgeons office already

[seaniepoohbear 6]

I have called twice in the last two weeks and both times they said they would call me back and have all my insurance info and talk about setting up a consult ect and nothing!

[Djmohr 6,965]

I might suggest finding a different surgeon.

I am sorry this is the response you are getting. It might show you how aftercare with this surgeon might be.

I recently changed neurosurgeons for this exact reason.

[seaniepoohbear 6]

I might suggest finding a different surgeon.

I am sorry this is the response you are getting. It might show you how aftercare with this surgeon might be.

I recently changed neurosurgeons for this exact reason.

I know but so far the others I have looked into had bad reviews. The one closest to me is being sued for a death.

I need one around Dallas Fort Worth area

[Inner Surfer Girl 12,015]

I am sorry they haven't gotten back with you in a timely manner. There is nothing I hate more than businesses that don't return calls promptly.

Just keep in mind that this is an extremely busy time for most surgeon's, especially good ones. In addition to the holidays, they are trying to get a lot of patients to a surgery date before the end of the year. I would bet good money that they won't schedule any new consults until after the new year.

One thing I have learned about this process is that it takes being proactive, persistent, positive, and patient.

[Daisee68 2,493]

@@seaniepoohbear - There are A LOT of surgeons in the DFW area. Which dr are you seeing? I can certainly recommend my surgeon, Colleen Kennedy (and her partner Julie Kilgore who I have also seen). They are downtown Dallas near Baylor but also operate in Rockwall and Plano. There are too many good surgeons in DFW area to deal with an office you don't like. I think there is a thread on here somewhere about DFW doctors. I will see if I can find it and post the link.

[Pinkgirl1234 761]

There must be another dr.but I am going to tell you that you must be patient.I had to wait 6 weeks to see my surgeon because I was a first time patient transferring my records to him(revision from lapband to bypass).

At this time it is beyond busy.I doubt surgeons are even seeing new patients because there are so many people seeking to have surgery before the end of the year.I have a pre op appointment...if I miss that then they are too busy and I will not have surgery.I am scheduled for ne date...There are so many people it's maddening.

There must be another surgeon as names were given.No matter who you call now it is going to be crazy...in the meantime you should connect with your primary and all doctors you currently see and get them to write letters of recommendation for WLS.It will help with the insurance approval down the road.Also see your PCP and have him/her start to document your weight and diet attempts on a month to month basis because some insurances want a record of attempted weight loss.Get yourself ready....insurance approvals are not a piece of cake these days.

I can imagine you won't see a doctor until January 2016.In the meantime be proactive.

[Daisee68 2,493]

Agree with @@Pinkgirl1234 as far as drs being busy. They are focusing on getting people in before year end. Things may be totally different after 1/1..

[marcy0912 66]

Dr. Stowers is amazing

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[Kindle 8,667]

Response time played a major role in my decision of which surgeon to use. I figured if their front desk staff was too disorganized or incompetent and/or the surgeon was too busy to speak with me preop, what kind of aftercare and followup communication would I be looking at?

This was one of the factors in finding the neurosurgeon that did my cervical fusion, too. I want my medical team to be falling over themselves to be helpful.

[Pinkgirl1234 761]

Good luck..I find most bariatric surgeons offices rather curt...busy and you have to keep on them...the doctors are so busy ...really...you have to be very diligent and persistent.

[NikkiDoc 312]

I dumped an orthopedic surgeon's office due to poor staff response. It is not worth the frustration to deal with people who don't get back to you in a timely manner.

I went to a bariatric program just over an hour away since I liked the surgeon and program.

I recommend going to a couple of informational sessions, meet a few surgeons and then make your decision. While traveling a bit to get to the one you like can be inconvenient, finding the right program for YOU is the most important.

Due to the distance I don't go to support meetings. But I am not support group kinda gal anyway. I much prefer a forum like Bariatric Pal. I can access it 24/7.

If they can't be bothered to follow through with what they told you about setting up an appointment move on to the next one. While I understand many offices are busy this time of year all they need to do is tell me "Hey we are really busy right now. It may be a few days/week before I can get back to you. Or can you call us back in 2016 as we will be a lot less busy then and will have a better idea of our schedule then." Don't tell me you will call me and then not call me.