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How long total did it take you to get an answer? My surgeon apparently submitted Wednesday of last week, and I haven't heard anything yet. I sent an email through BCBS fep website minds to see if they even received it. Still no answer. If I wanted to call would I just call the customer service number or what? I'm so impatient and I want this surgery before the end of the year since I have paid my deductible, but I am cutting it so close!!

*monday not minds

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@@vclark03 it took exactly 7 business days!

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I think it depends on the state you are in and your employer. I have BCBS of TX and it took 25 days.

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