Waiting period for United Health Care Approval

[liz5candoit 2]

Hi,

I have been trying to follow the threads...but if people can post on if they had United Health Care Insurance, and how long it took to get approval once you filed all appropriate paperwork (6mo diet plan, psych eval, and letter of support). Thanks I will greatly appreciate it. I submitted 11/16 and trying to still get surgery by the end of the year...so I'm hopeful. Thanks!

[Tobeornottobe 89]

I don't have any timeline to offer but have you called them yourself? Sometimes you can get answers before the doctor's office.

[liz5candoit 2]

I don't have any timeline to offer but have you called them yourself? Sometimes you can get answers before the doctor's office.

I called last week, and literally got all different responses. Some said they were still deciding others were saying the letter was being drafted...maybe I'm saying it the wrong way. I do call the customer service number on your card, right? Thanks for your feedback

[Josey Quinn 187]

I have UHC through my employer. My surgeon submitted paperwork to UHC on 11/11, and I received approval on 11/24. Surgery is scheduled for 12/17. But your mileage may vary wildly! :-) I was given my surgery date after someone else cancelled, so I'm not sure if I would have made it in December otherwise.

Are you enrolled in the Bariatric Resource Services program through UHC/Optum? My employer required it, and we had last-minute confusion over whether or not I had to submit 5 years of weight history showing BMI >35. It put my approval in jeopardy for a day or so. I met the weight requirement, but producing records was the problem. It turns out that when I started the Bariatric program, the 5-year weight history was not a requirement under my employer's benefits, so I was "grandfathered" in.

Anyway, I hope that information helps.

[liz5candoit 2]

I have UHC through my employer. My surgeon submitted paperwork to UHC on 11/11, and I received approval on 11/24. Surgery is scheduled for 12/17. But your mileage may vary wildly! :-) I was given my surgery date after someone else cancelled, so I'm not sure if I would have made it in December otherwise.

Are you enrolled in the Bariatric Resource Services program through UHC/Optum? My employer required it, and we had last-minute confusion over whether or not I had to submit 5 years of weight history showing BMI >35. It put my approval in jeopardy for a day or so. I met the weight requirement, but producing records was the problem. It turns out that when I started the Bariatric program, the 5-year weight history was not a requirement under my employer's benefits, so I was "grandfathered" in.

Anyway, I hope that information helps.

Hi, thanks so much this motivates me at least that maybe I can get some information soon. I called today they said they received my paperwork on the 16, but it wasn't up for review until the 24 so I'm hoping in the next few days I hear something soon...I really want to have my surgery Dec. 28. Thanks

[liz5candoit 2]

Approved today! Thanks everyone!

[Josey Quinn 187]

Approved today! Thanks everyone!

Woo hoo!!!

[ld33 94]

@@liz5candoit did you have to do the six month program?

[liz5candoit 2]

@@liz5candoit did you have to do the six month program?

I did have to do the 6months

[Tosha-248 21]

did you do a straight 6 months supv diet or a gap diet 3 months here then skiped two months and did another 3months

[liz5candoit 2]

did you do a straight 6 months supv diet or a gap diet 3 months here then skiped two months and did another 3months

6months straight

[Tosha-248 21]

Ok thank you very much