Aetna Insurance

[ladee2279 29]

Hi Everyone,

My Dr. Submitted everything to Aetna on Thursday. I spoke with Aetna on Friday and they confirmed they received everything. Per Aetna they have a two week turn around time. Has anyone with Aetna had them take that long?

[Sajijoma 1,324]

Mine was submitted on a Monday and I called Tues and wed for updates and both times they said "still pending" and later that same Wed afternoon, my surgeon sent me a message saying I had been approved. I was just that fast.

[Terra B 53]

I was told 5-7 business days, they approved it on the 7th day.

[Lexigurl82 160]

First Aetna told me they have up to 15 days for a decision. Then they told me 30 days when I called them again. I was approved after a week.

[kdelrosso 124]

I work for an insurance company .. It's not Aetna but that turn around time is pretty standard for pre auths. Especially gastric surgeries for whatever reason.

[rking 484]

Mine was turned in on a friday. I called next Thursday and had been approved, although they did say up to 30 days. I did not get a letter for two weeks.