erp 2,016 Posted October 31, 2015 On the phone app, my profile has someone else's data. The only thing right is my screen name. Whose data is this and how can it be fixed? Thanks! Share this post Link to post Share on other sites
BLERDgirl 6,417 Posted October 31, 2015 It's just a hiccup in the software. Refresh the page and it should reset itself. Share this post Link to post Share on other sites
erp 2,016 Posted November 5, 2015 It's just a hiccup in the software. Refresh the page and it should reset itself.I tried this that but it still shows the same bogus profile in the app. Is it just me or is this what other see in the app? I am aware that on the desktop version my info is correct. Share this post Link to post Share on other sites
erp 2,016 Posted November 5, 2015 Notice that the member info stayed the same in these screen shots but that the number of profile views increased so this profile seems to be live versus a static glitch in need of refreshing. Either way, all of the data is wrong, e.g. I have never had a lap-band. Share this post Link to post Share on other sites
BLERDgirl 6,417 Posted November 5, 2015 It's the phone app glitching. You might try clearing your cache but if it's showing correctly on desktop, I wouldn't worry. Share this post Link to post Share on other sites
The Candidate 3,215 Posted November 5, 2015 Will it allow you to change the information? Share this post Link to post Share on other sites
erp 2,016 Posted November 5, 2015 It's the phone app glitching. You might try clearing your cache but if it's showing correctly on desktop, I wouldn't worry.I did clear the cache. I agree it may not be too big of a deal except that people respond to my posts incorrectly. For example, I posted a picture awhile back and got "Wow, I can't believe you are 60." Me either since I'm 20 years younger. Also since I only post in the sleeve, veteran, and maintenance forums, being listed as a newbie lap-band patient doesn't really work. ???? Does my profile errors show on the mobile apps for others? Share this post Link to post Share on other sites
erp 2,016 Posted November 5, 2015 Will it allow you to change the information?I don't think so on the mobile app. Desktop, yes, but it is correct on desktop. Share this post Link to post Share on other sites
BLERDgirl 6,417 Posted November 5, 2015 Yes on mobile it has you listed as a lap band patient. Try emailing @AlexBrecher perhaps he can assist. Share this post Link to post Share on other sites