ImBringingLisaBack RNY 70 Posted October 1, 2015 I was SO stressed thinking they weren't going to submit until Monday, but I confirmed with Cigna that my file has been submitted and all pertinent docs were received! Woot woot! She said it will be a couple of days. I hope so, especially since after 20 yrs with Cigna my husband's company is changing insurance companies the 1st of the year! Please pray and send positive thoughts for what we all want...a quick easy approval! Share this post Link to post Share on other sites
Daisee68 2,493 Posted October 3, 2015 Best wishes! Mine was submitted on a Friday at noon and I got the approval by Monday morning, so fingers crossed you will have a response early next week! Share this post Link to post Share on other sites
ImBringingLisaBack RNY 70 Posted October 3, 2015 Thanks! I called yesterday and they assured me I'll have a response on Monday! Its going to be a looong weekend! Share this post Link to post Share on other sites
gebbiabn 34 Posted October 5, 2015 @ - What's the verdict?? Share this post Link to post Share on other sites
ImBringingLisaBack RNY 70 Posted October 5, 2015 ACK!!!!!!! Nothing, yet!! I'm dyiiinngggg! Argh! Share this post Link to post Share on other sites
gebbiabn 34 Posted October 6, 2015 ACK!!!!!!! Nothing, yet!! I'm dyiiinngggg! Argh! Fingers crossed!! Share this post Link to post Share on other sites
ImBringingLisaBack RNY 70 Posted October 6, 2015 Sooo I got "the" call...Cigna called to say I was "DENIED" And here's the kicker...because the surgeon did not include the "codes for procedures" on his report AND they did not receive the psych evaluation. Immediately called surgeon's office and the coordinator there, Sara, God bless her, she assured me she was on it. I was a nervous wreck and started...crying She assured me all was well and I should be in there on Monday to schedule me for...November 5Th!!!! woot woot! I'm SOOO relieved! Now to start with the prepping!!!! Share this post Link to post Share on other sites
gebbiabn 34 Posted October 6, 2015 Sooo I got "the" call...Cigna called to say I was "DENIED" And here's the kicker...because the surgeon did not include the "codes for procedures" on his report AND they did not receive the psych evaluation. Immediately called surgeon's office and the coordinator there, Sara, God bless her, she assured me she was on it. I was a nervous wreck and started...crying She assured me all was well and I should be in there on Monday to schedule me for...November 5Th!!!! woot woot! I'm SOOO relieved! Now to start with the prepping!!!! Awesome news!! I'm so happy for you! Share this post Link to post Share on other sites
gebbiabn 34 Posted October 6, 2015 Mine was submitted October 1st, they said they received it 10/2/15. I'm still waiting. They said I should hopefully know by tomorrow. I have BCBS and they don't have anywhere online where you can view the status of your prior authorizations. It's driving me nuts!! Lol Share this post Link to post Share on other sites
ImBringingLisaBack RNY 70 Posted October 6, 2015 Mine was submitted October 1st, they said they received it 10/2/15. I'm still waiting. They said I should hopefully know by tomorrow. I have BCBS and they don't have anywhere online where you can view the status of your prior authorizations. It's driving me nuts!! Lol The surgeon's office told me 10-15 business days or something crazy like that. But, I knew based on all of the comments here that it usually takes between 2-4 days. Cigna has an automated service that you can check the status of an approval so I did that...a lot. LOL I'm glad I did because that is how I found out I was "denied" based on missing info. The waiting game is THE worst! ugh! Share this post Link to post Share on other sites
gebbiabn 34 Posted October 7, 2015 My surgeons office also told me it could take up to two weeks, but she said if I don't hear from her within 10 days, to give her a call. Share this post Link to post Share on other sites
Blueeyes66 11 Posted October 12, 2015 Mine was submitted on Oct.5th and I still havent heard anything. I received a letter from cigna asking for the surgery date, admit date, pertinent medical history, Co-morbidities, additional CPT codes and descriptions. current treatment plan and lab and test results......I found out when I went for my last consult that I had a Hiatial Hernia.....Im so scared that since it's took this long to get an approval that I'm going to be "DENIED"....Ive never been this worried before. I just know Im going to be denied. Share this post Link to post Share on other sites
ImBringingLisaBack RNY 70 Posted October 16, 2015 That was the first letter I received and then two denials and now finally approved after a 5 minute peer to peer with my surgeon!!! Don't give up!!!! Mine was submitted on Oct.5th and I still havent heard anything. I received a letter from cigna asking for the surgery date, admit date, pertinent medical history, Co-morbidities, additional CPT codes and descriptions. current treatment plan and lab and test results......I found out when I went for my last consult that I had a Hiatial Hernia.....Im so scared that since it's took this long to get an approval that I'm going to be "DENIED"....Ive never been this worried before. I just know Im going to be denied. Share this post Link to post Share on other sites
Blueeyes66 11 Posted October 16, 2015 I was told that my surgeon wont do a peer to peer.... thqat if I wanted to I could appeal it...Im stressed Share this post Link to post Share on other sites
Daisee68 2,493 Posted October 17, 2015 @@Blueeyes66 - that's ridiculous! Find a new surgeon. Share this post Link to post Share on other sites