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I got my surgery date of 10/27 and paperwork was suppose to be submitted on October 1st but today the insurance company says they don't have it yet ? I'm confused and anxious. My insurance company is Aetna.

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I got my surgery date of 10/27 and paperwork was suppose to be submitted on October 1st but today the insurance company says they don't have it yet ? I'm confused and anxious. My insurance company is Aetna.

I don't have any experience with Aetna. I was able to see when my insurance got the referral because there was a section on there site witb referral info once I logged in. Maybe follow up with your doctor to ma sure they sent it, or give it few more days to get into their system? Or see if your doctor's office will re-send everything?

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I went for my pre-op appointment yesterday morning and then at 315 in the afternoon I called and I was approved!!! I'm so excited and so ready! Surgery date Oct. 27th at 0530 am!

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Congrats! i had my surgery Monday the 12th

It's gone by fast. Good luck on your pre op diet, the first 3 days are the worst!

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