Waiting for official approval

[thelakeisgone 25]

This sucks! The waiting game is over rated. I even called my insurance to inquire about my surgery approval, they were no help. They acted like I was crazy. How long did you wait for a call back??

[The Candidate 3,215]

Agree with you, there's nothing worse! After finishing my requirements it took a couple of weeks before getting my approval, and then a couple more weeks to get my date. Got my date at the end of June and then had to wait another month for surgery, which is next week. It's enough to drive you crazy.

Hope you hear soon! Good luck!

[jennolsen 140]

My paperwork was submitted last Thursday and I got a call from insurance with approval today! I started calling them Monday daily asking for a status update. I was totally shocked that that it was so fast. They answered my call quickly and I always got a polite response. The lady that called me even said she was I aware I called several times to check in so she wanted to make sure she called me as soon as the determination was made. Certainly never had this experience with insurance before! Good luck! Waiting is certainly the worst part.

[thelakeisgone 25]

My paperwork was submitted last Thursday and I got a call from insurance with approval today! I started calling them Monday daily asking for a status update. I was totally shocked that that it was so fast. They answered my call quickly and I always got a polite response. The lady that called me even said she was I aware I called several times to check in so she wanted to make sure she called me as soon as the determination was made. Certainly never had this experience with insurance before! Good luck! Waiting is certainly the worst part.

Who do you have? I have capital blur cross and they were rude to me and she kept saying "I don't know what you're asking!" . Did you call the reg customer service or claims? I'm going to call again tomorrow.

[ShrinkingPeach 1,291]

Call and ask for pre-certifications...ask has there been a determination on your surgery approval.

[thelakeisgone 25]

Call and ask for pre-certifications...ask has there been a determination on your surgery approval.

Thank you! I tried to explain to her that it was basically a pre-authorization but she wouldn't listen. :/

[Joymarie333 41]

My paperwork was submitted last Thursday and I got a call from insurance with approval today! I started calling them Monday daily asking for a status update. I was totally shocked that that it was so fast. They answered my call quickly and I always got a polite response. The lady that called me even said she was I aware I called several times to check in so she wanted to make sure she called me as soon as the determination was made. Certainly never had this experience with insurance before! Good luck! Waiting is certainly the worst part.

Who do you have? I have capital blur cross and they were rude to me and she kept saying "I don't know what you're asking!" . Did you call the reg customer service or claims? I'm going to call again tomorrow.

ask for there pre certification departments number

[thelakeisgone 25]

I was approved! !!! Hopefully the nurse calls tomorrow to set up surgery.

[The Candidate 3,215]

Yea! So happy for you!

[jennolsen 140]

Congrats!

[blessed 0329 3]

Anyone have smart choice insurance in las vegas.. if so how long did u wait for approval