Approval pending insurance needs clinical info. What could this be.

[Liza001 10]

My paper work was submitted without my clearance from the hematologist. I received clearance on 7/20 is this what the insurance co could be talking about in regards to the clinical information necessary to review the request. I pray so. The letter was sent 7/15. My coordinator already gave me a heads up. Also surgery date is August 12th. I'm sooo nervous

[shellyd88 463]

Could be notes or weigh ins by the surgeons office call the insurance company and ask them what it means what are they missing etc?

[Liza001 10]

I will definitely be calling first thing in the morning. Thanks

[Monnie815 64]

Shelly is right about what they asking for. They need proof from PCD