majorsmama 91 Posted May 26, 2015 My surgeons office sent in my paperwork to Aetna on Thursday of last week and I called them today and was told I am approved! They are mailing out the letters today! I am over the moon. 2 business days, that's gotta be a record of some kind! Now I just have to wait another 6 weeks or so because I am currently in training for work through July 17th. ???? Share this post Link to post Share on other sites
jane13 2,256 Posted May 26, 2015 @@majorsmama - it will be here in no time CONGRATS! Share this post Link to post Share on other sites
Miss Mac 6,262 Posted May 26, 2015 Congratulations! I think that making that call to the insurance yourself is very pro-active thing to do. I called after two days, too, and was told that my BCBS Federal Emloyee had already approved me for surgery plus up to five days in the hospital. I then called my surgeon's office and was told that the insurance coordinator was on vacation and would not be back for another ten days....and that no one else in the offfice is trained for her job. So, they won't know about whether I was approved or not until she returns from vacation! Geese Louise. So, I asked that if I could send them a fax of the approval, would they schedule my date. For that, I was told ok, good luck trying. So, I called my insurance case manager back and she said she would send it in the mail (That was a Friday). I recieved it on Monday and faxed it to the surgeon's office. They called back in about ten minutes and set my date. So, for three phone calls, I saved a week's worth of crazy wondering if I would be approved. And being as their coordinator would be two weeks behind in her work, it probably would have taken several days more. Again, congratulations. I wish you good luck and good health, and an easy, uncomplicated recovery. Share this post Link to post Share on other sites