short1 2 Posted June 20, 2007 Here we go again. I called my primary insurance company today and once again they have no records for me. What on earth are these people doing with the paper work? I have a couple of theories: using it for toilet paper or maybe the fax machine is directly hooked to the shreeder! This is the third week in a row they have no knowledge of anything. My Dr. office is on the line with them again. My secondary insurance is great they have everything and assured I will have a reply no later than this Friday 6/22/07. Does anyone out there have any suggestions on how to get the insurance company to stop loosing my paper work? Oh by the way it is United Health Care. Thanks, JP:help: Share this post Link to post Share on other sites
faithmd 14 Posted June 20, 2007 There's a few UHC threads around here, use the search function and search for either united health care, or UHC as a thread title. You may find more info about other struggles. I wish you all the luck in the world! Share this post Link to post Share on other sites
marywalker20 0 Posted June 20, 2007 Hi JP Yesterday, a gal on the UHC thread posted a message about UHC changing their fax number. Her paperwork was lost for six weeks because of this and had to start the process all over again. She has all the info so you might want to contact her and get the right fax number and make sure your Dr is sending it to the right place. I started my waiting period yesterday and you can bet I am going to make sure they have my paperwork no later than Monday. Good luck!! Share this post Link to post Share on other sites
faithmd 14 Posted June 20, 2007 Here's a link to a UHC thread: http://www.lapbandtalk.com/f8/uhc-choice-plus-wont-cover-28025/ Share this post Link to post Share on other sites
CaliGirlB 0 Posted June 20, 2007 I have UHC and our info was sent electronically? Maybe you could ask your doctor if the have the ability to do that instead of faxing. Good news is my husband and I both were approved and had our letters within about 2 1/2 weeks. Share this post Link to post Share on other sites
short1 2 Posted June 20, 2007 Thanks everyone I am checking on the phone # and links. Thanks again. JP Share this post Link to post Share on other sites
short1 2 Posted June 20, 2007 I can't find the post can you help? I called UHC and asked for the number they gave me the same one as last week. Is this a game for these people? JP Share this post Link to post Share on other sites
marywalker20 0 Posted June 20, 2007 Here is the link, I hope it works. If it doesn't it's listed under the Insurance thread entitled UHC- choice wont cover. http://www.lapbandtalk.com/f8/uhc-choice-plus-wont-cover-28025/ Good luck! Share this post Link to post Share on other sites