klm0392 0 Posted May 14, 2015 Paperwork submitted to UHC today. Doctors office told me they have 45 days to make a decision. Fingers crossed.... Share this post Link to post Share on other sites
Margie122 845 Posted May 14, 2015 45 days is a ridiculously long time! It realistically shouldn't take them more than two weeks! Share this post Link to post Share on other sites
ShrinkingPeach 1,291 Posted May 14, 2015 That may be to cover for the fact that they might not call to follow up on the authorization. My advice is not to wait but call your insurance company and ask to speak to someone in the pre-auth department on a weekly basis and follow-up. I did and found out that my insurance company had been trying to contact my surgeons office getting no response, that the paperwork didn't get turned in actually for a month after I had been told it was...BE YOUR OWN ADVOCATE! I learned my lesson the hard way. ' Good Luck!! Share this post Link to post Share on other sites
klm0392 0 Posted May 14, 2015 I will definitely do that. Thank you Share this post Link to post Share on other sites
rnsamantha 352 Posted May 18, 2015 I was told 30-45 days for medical review for approval too. Although every time I call I get a different answer in that regard. The waiting is killing me!! Submitted 5/5 (and they confirm they received it). I call every 3 days. Share this post Link to post Share on other sites
ASLEEVE4ME2015 23 Posted May 19, 2015 Paperwork submitted to UHC today. Doctors office told me they have 45 days to make a decision. Fingers crossed..... Thanks in advance! . I have United Healthcare//Oxford & got approved for revision (band to sleeve) BMI is 28. Surgery is May 27th. Got approved in 8days!!!! Yeaaah Boyyyyyyy!!!!! Share this post Link to post Share on other sites