I'm new with questions

[CamberAshley 1]

Hi I'm new here i got an email from my coordinator at my doctors office and said she would be sending my paperwork off to my insurance no later then today. I'm so excited. We are trying to get me in for surgery the first or second week of March. My question is will my insurance get a hold of me with a yes or no or will my doctors office? (Approval or denial) should I call my insurance company? I have assurant health insurance but use Aetna provider list so everyone always says I have Aetna. I'm so beyond ready to have my surgery and start my new life. Thank you in advance for any help you can give

[samuelsmom 670]

The doctor's office called me within a week after the paperwork was sent to schedule a date. However, if I hadn't heard from them I would have been calling!

[kcdavidson42 10]

My doctor's office got notification via fax and I had my surgery scheduled before I received a letter in the mail from my insurance company telling me I was approved.