Download new app-now I can't read post

[Flygirl123 150]

I even deleted app & reinstalled app on my iPad. Every time I try to read a post it kicks me out of app,it doesn't allow me to open post. Now I'm using the older version on my iPhone.. ALEX PLEASE don't get rid of old version!!!! I'm hoping for a Feb surgery & would be lost without BP..

Please help!

[SuperDave 1,115]

You don't have to use the app. Just go to the website on your phone or tablet and you will get a mobile optimized version of the site. If it doesn't automatically give you the mobile site, you can request it in your settings. Personally, I prefer the standard version on my tablet over either the mobile version or app.

[Ken S. 162]

@@Flygirl123 Do you know what specific version iPad you're using, as well as what version of iOS you're running? We'll do our best to help figure this out for you.

Also, what exactly is happening when you open the app? You can browse the forums just fine, but once you get to a topic, what exactly happens?

Thanks!

[Flygirl123 150]

You don't have to use the app. Just go to the website on your phone or tablet and you will get a mobile optimized version of the site. If it doesn't automatically give you the mobile site, you can request it in your settings. Personally, I prefer the standard version on my tablet over either the mobile version or app.

Thanks Superdave! That option didn't even occur to me! Ok I'm breathing a sigh of relief :-)

[Flygirl123 150]

@@Flygirl123 Do you know what specific version iPad you're using, as well as what version of iOS you're running? We'll do our best to help figure this out for you.

Also, what exactly is happening when you open the app? You can browse the forums just fine, but once you get to a topic, what exactly happens?

Thanks!

Thanks for responding Ken S! I'm using the original iPad (1st version) & iOS 5.1.1 (I can't update to a newer version, iPad to old).

As soon as I try to click on a topic, the screen goes blank & it kicks me out of the app.

Even though I'm using an older iPad the app worked great until I downloaded new version.

Now I'm using Mobil app. I will also take Superdave suggestion & try going directly to the website.

[Alex Brecher 10,515]

Thanks for responding Ken S! I'm using the original iPad (1st version) & iOS 5.1.1 (I can't update to a newer version, iPad to old).

As soon as I try to click on a topic, the screen goes blank & it kicks me out of the app.

Even though I'm using an older iPad the app worked great until I downloaded new version.

Now I'm using Mobil app. I will also take Superdave suggestion & try going directly to the website.

I tested our app on an original iPad and was able to replicate your exact problem. I'll see what we can do to resolve this issue. Appreciate your feedback.

[Flygirl123 150]

Alex thank you for trying to fix this! I'm keeping my fingers crossed :-)

Thanks