I am just a mess- and the insurance company makes me feel like a nobody

[angelajo 6]

My case got submitted to insurance late due to the doctor's office dropping the ball. Anyhow it was submitted on Thursday so I called and check on it on Friday. I was told by my case manager nurse that there are a lot more important cases and urgent cases them mine and I am just going to have to wait - BCBS Empire in Florida. I tried to tell them that my surgery is penciled in for Dec 16th but I need my surgery approval number to schedule my last two appts with surgery nurses and to sign my final papers. My nurse says she can't schedule them without that approval. Just in case they had me start the clear liquid diet last Monday but I have hit a standstill in losing weight with it. I have been walking 5 miles a day everyday. I completed the 6 months nutrition classes and all the appts necessary. I am just bummed and a nervous wreck, I don't know what to do anymore.

[tesa36 1]

Insurance companies dont really care. They need to realize this is a important surgery too your life. I am waiting too sent mine on the 1st then had to resend on the 3rd not heard anything yet. Goodluck!!!

[angelajo 6]

Tesa36 good luck to you too! Do you have a planned surgery date? I will send prayers your way.

[Beni 1,484]

It is easy and absolutely understandable that you are frustrated. I would be a reck myself but when I am in a situation like that, I try to remind myself that my goal is above all the fallout and the details. I stick to the plan and keep going. If it doesn't happen today, I work on the next day and so forth. This will happen and that's all that matters.

[maggie0210 117]

I understand how you feel. My insurance company denied the first time. Then they wouldn't approve the gastric sleeve. Finally I was approved, but only for the bypass. They don't care how long you wait. Or what your doctors reccomend. But it will finally happen and you will feel so much better. So hang in there. Call them 5 times a day if you have to.

[James Marusek 5,244]

I too had problems with my insurance company. I put blinders on and just forged ahead. I am now 19 months post-op.

[James Marusek 5,244]

I too had problems with my insurance company. I put blinders on and just forged ahead. I am now 19 months post-op.

[tesa36 1]

No i think they gave some kind of date when they submitted it to insurance but they did not tell me. I know they said i had to have approval back before the 18th or i could not have it this year.