CIGNA people-How long did it take for approval/denial?

[cjett 0]

The only response I got from Cigna was that yes they had received my paperwork on March 5 and they had 30 business days to reply. I am going to call back again next week.

[Kristen80 0]

update to my other post..

paperwork was submitted on 3/11

called Cigna and they told me the paperwork had arrived on 3/16..and could take at least 2 weeks from that date to hear anything..

i got the call today 3/23 and i'm approeved by Cigna!!

:smile:

so call, bug them and get to the bottom of it ..i think it speeds up the process..:thumbup:

[Shanese01 0]

I also have cigna and my paperwork was submitted on 03/12 and the surgeons office also told me that it would take 2 weekd to get a reply and I called on Tuesday 03/16 and Cigna said i was approved but i have yet to hear from the Dr office. First all i wanted was to know if i was approved now all i want is a DATE!!!!!!!!!!!!!!!!!!

[cjett 0]

Still nothing and paperwork was turned in 3/5. Getting nervous does that mean they are going to deny me. I hope not I have been waiting such a long time!

[Pamweezie 0]

:w00t:I have Cigna and got approved in record time.

My doctor sent my paperwork in on Wednesday, May 12th and I just called the insurance company on a whim just to see if they got everything and the gentleman told me yes and that I was approved. Today is Monday, May 17th. WOW, WOW, WOW!:thumbup::w00t:

[cjett 0]

Can't believe it after starting this process back in August I am finally scheduled for surgery June 28!!!

[CSinTX 0]

Hi CJett -

Was there anything difficult when it came to dealing with Cigna?

I started this process in February and should be able to submit my paperwork in August. I too am with Cigna (open access).

What months did you do the diet thing?

Cathy

[cjett 0]

It just took a while and then I was denied but they did not do a good job explaining the problem. Turns our all they needed was another letter from my doctor and a pre-op physical. So paperwork was turned in March 5 and I just got approved Friday May 21.

[2Big2BeMe 0]

I got a denial letter for lack of 6 month diet and then I called to see exactly what I needed for the documentation. I was ready to begin the process all over again. When they got to my authorizations, low and behold, I had an authorization number. It had been over-ruled by a letter and 6 more pages of documentation the surgeon's office had sent! :scared2::lol:I am so excited. I can't wait to get a surgery date! It will be sometime very soon! :tongue2::rolleyes2:

Did I read correctly that you got it done without the 6 month diet?

Please advise the additional documentation etc. How did you do it?

I await your reply.

[katwomantexas 2]

I have CIGNA. My paperwork was submitted April 19. There is still no word. The doctor's office said they had 30 days but usually when they deny it's within the first week or two. I'm interested in knowing if you were denied, how long before you got that word, and if you were approved, how long for that? My surgery is scheduled 5-23 and we're getting down to the wire here....

Mine approval only took 2 days.

Good Luck

[katwomantexas 2]

I have CIGNA. My paperwork was submitted April 19. There is still no word. The doctor's office said they had 30 days but usually when they deny it's within the first week or two. I'm interested in knowing if you were denied, how long before you got that word, and if you were approved, how long for that? My surgery is scheduled 5-23 and we're getting down to the wire here....

I have cigna and my approval came in 2 days. I am in texas if that make a difference.