The waiting is awful

[peteyrulz 82]

My 2nd submittal ( after first denial in June) was sent to BCBS on 9/8, according to the program coordinator. I called on Sep 15, no word from insurance. she said it can take 30 days. I called her again on 9/25, since I had not heard anything. And a 3rd time on 10/3. Every time I ask the coordinator my status, she gets impatient and snippy. I'm thinking, "I'M SORRY TO BOTHER YOU, I JUST WANT TO KNOW WHAT IS GOING ON!!!!" What is with customer service these days? Yikes! Anyhoo...had my a-ha moment a bit of ago...I'll be calling BCBS first thing tomorrow morning. Thanks for letting me rant!

Edited October 8, 2014 by peteyrulz

[4me4them 381]

Rant heard!