lindalue 70 Posted September 2, 2014 I updated to the new version on my android now when I want to go into another forum it asks for my password but won't except it Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 2, 2014 I updated to the new version on my android now when I want to go into another forum it asks for my password but won't except it I sent you a temporary password via email. Did you receive it ? Share this post Link to post Share on other sites
cpower100 36 Posted September 3, 2014 I have been having difficulty with my password too. I have reset my password several times but each time I log in it says I have the wrong password. Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 3, 2014 I have been having difficulty with my password too. I have reset my password several times but each time I log in it says I have the wrong password. Are you using our app or website please ? Share this post Link to post Share on other sites
cpower100 36 Posted September 4, 2014 I have been using the website. Share this post Link to post Share on other sites
bellabill 253 Posted September 11, 2014 I often like to use the phone to look at the forums but I can't log into it (only to lurk at other comments)..."wrong password" but it works on the website. It automatically stays on so I don't log off so I don't lose my contact. There is no customer help phone number or even live chat help? Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 11, 2014 I often like to use the phone to look at the forums but I can't log into it (only to lurk at other comments)..."wrong password" but it works on the website. It automatically stays on so I don't log off so I don't lose my contact. There is no customer help phone number or even live chat help? I just sent you an email. Please respond and I'll be able to assist you. Share this post Link to post Share on other sites
Tammylb 174 Posted September 14, 2014 Updated phone can't log in? Can I get a temporary password so I create a new one ? Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 15, 2014 Updated phone can't log in? Can I get a temporary password so I create a new one ? Emailed you. Share this post Link to post Share on other sites
Tammylb 174 Posted September 16, 2014 Got temp password but can't figure out how to reset it with a new password Share this post Link to post Share on other sites
Tammylb 174 Posted September 16, 2014 Figured it out thanks Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 17, 2014 Please see http://www.bariatricpal.com/index.php?app=core&module=usercp&tab=core&area=email Share this post Link to post Share on other sites
michellew1 72 Posted September 17, 2014 I am having trouble with my password too. Only on my phone. It says that it isn't correct, but it works on the computer. Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 17, 2014 I am having trouble with my password too. Only on my phone. It says that it isn't correct, but it works on the computer. Just sent you an email. Share this post Link to post Share on other sites
Bunnylove 6 Posted September 18, 2014 updated phone cant log in Share this post Link to post Share on other sites