cellibelli 1 Posted August 19, 2014 Forgot password. How do I proceed ... is my current password emailed to me? Can't find any info. Thanks Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted August 19, 2014 You can retrieve your password here: http://www.bariatricpal.com/index.php?app=core&module=global§ion=lostpass Share this post Link to post Share on other sites
jjinWA 511 Posted August 24, 2014 Alex, I have had the same issue. My password no longer works. I did request to send me notice to set up new password, via the link you noted here. No luck, I have not received an email. So finally set up a new account. I would love to get access to my old username though. Can you assist? My old user name is jjinWA. Thanks. Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted August 24, 2014 Alex, I have had the same issue. My password no longer works. I did request to send me notice to set up new password, via the link you noted here. No luck, I have not received an email. So finally set up a new account. I would love to get access to my old username though. Can you assist? My old user name is jjinWA. Thanks. Merged your accounts and sent you an email. Share this post Link to post Share on other sites
jjinWA 511 Posted August 24, 2014 Thanks Alex. Now if you could help guide me to change me password to my own. I should be good to go! Share this post Link to post Share on other sites
lindalue 70 Posted September 2, 2014 I am having the same problem it won't take my password and I don't want to change my account Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 2, 2014 I am having the same problem it won't take my password and I don't want to change my account Just emailed you. Share this post Link to post Share on other sites
UK Cathy 977 Posted September 3, 2014 It did not accept my password so got a new one, want to change it back to original but cannot find where to do it. (Using ipad) Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted September 3, 2014 It did not accept my password so got a new one, want to change it back to original but cannot find where to do it. (Using ipad) We (literally) just released our new iOS app which works on iPads. You might want to give it a spin. You should be able to update your password from the mobile or regular skin here. Share this post Link to post Share on other sites
UK Cathy 977 Posted September 3, 2014 It is the new one I have downloaded! That was the one that wouldn't recognise my old password and so I had to get a new one. Share this post Link to post Share on other sites
jjinWA 511 Posted September 3, 2014 Alex helped set a new password for me, but I have yet to figure out how to change that password to something else. :-( Share this post Link to post Share on other sites
LessofApril 101 Posted November 5, 2014 I have been trying to change my passoword since this past weekend! I never got the email back allowing me to reset it. I also never got a response from my tweet. Frustrating! Share this post Link to post Share on other sites
athena3127 199 Posted January 23, 2015 Did anyone ever find out how to change password? I can't get the reset email and don't see how to on the app .....grrr Share this post Link to post Share on other sites
Alex Brecher 10,515 Posted January 23, 2015 Did anyone ever find out how to change password? I can't get the reset email and don't see how to on the app .....grrr You clicked the UNSUBSCRIBE from all email link from BariatricPal.com on Jan 11, 2015 11:54 pm. I removed you from the blacklist and you can now retrieve your login info. To reset or resend your password in our app: Go to the sidebar, Click "PEOPLE", Click on your username at the top, You'll see links for resetting and changing your password. Share this post Link to post Share on other sites