Frustrated!

[Roxanne9214 3]

Have Federal BC/BS, called this am for a status check on preop and was told no record of any request from my surgeon, I called the surgeon's office only to be told that they were told my paperwork needed to go to Florida BC/BS. The dr's office submitted on Tuesday, so now it's wait ...... Can't log onto Florida BS/BS site because my id starts with a R . Anybody have this problem? I don't even know if I'm making sense ..... I just wish I had a phone # to check status waiting is KILLING me!

[notime 340]

As a checkup on what the doctor's office was told, call Federal BC/BS back and find out where the paperwork needs to be sent. If it is anyplace other than Florida, and it sounds as though it might be, get the doctor's office to resubmit to the right place immediately. I have Federal BC/BS and was approved in one day.

[Jersrose43 837]

It is normal to send to the state you reside in.

Feral bcbs is managed by a local state blue program even though it's a federal/national program and benefit

[Roxanne9214 3]

Thanks for the replies, I tried to get through to BC/BS several tines, but each time I get disconnected. Bad omen?? I have dual residencies, living in Florida where my Dr is and Pa where my husband is until his retirement, this is where my EOB's go.

[Jersrose43 837]

Thanks for the replies, I tried to get through to BC/BS several tines, but each time I get disconnected. Bad omen?? I have dual residencies, living in Florida where my Dr is and Pa where my husband is until his retirement, this is where my EOB's go.[/quote

This makes total sense. Your doctor cannot send anywhere but bcbs Florida since he is there and you reside there even part time.

Call bcbs Florida

[Roxanne9214 3]

I finally got through to Florida BC/BS. They said it was submitted to the correct place and that it's undergoing review. Hopefully will hear good news soon! I'm soooo ready for this!! :-)

[notime 340]

I finally got through to Florida BC/BS. They said it was submitted to the correct place and that it's undergoing review. Hopefully will hear good news soon! I'm soooo ready for this!! :-)

Yippee!!!