Anthem bcbs through home depot

[liveyourdreams85 0]

HI! so my suregeons office submitted everything to my insurance and I was waiting on "THE CALL" however a few days later my surgeons office called me and said that they did not know home depot had like a clause where I had to do a 3 month weight loss program . I had been to the nutritionist in feb and 2 days ago and im going in august then she said she would submit to insurance again. im nervous tho because they don't have recorded weights from 3 consecutive months ! but it didn't say it had to be consecutive. also my weight 2 days ago went up 3 lbs since FEB but the nutritionist said just to lose by my next weigh in and ill be okay. Im just nervous I have been waiting a long time! any feedback?? thanks!

[kd5wzr 108]

Anthem's standard policy doesn't require a 3 month physician-supervised diet, but it's certainly possible that Home Depot added it to their policy. My suggestion would be to call Anthem's pre-authorization department (the number should be on the back of your member card) and confirm that requirement.

Then I would call your surgeon's office insurance coordinator and find out why they didn't know about that requirement from the beginning. That's their ONE job.

[drh3336 0]

Thank you! I will do that

[Pictou 12]

Blue Cross does not always require 3-month DR supervised diet, sometimes it is just 3 meetings with a nutritionist, consecutive months.