Blue Shield CA not paying for pre-surgery requirements

[sunnkistme 76]

My insurance has several requirements including a psych eval,6 months supervised diet/exercise. My surgeon also has ordered tests a test that has not been covered - the one where you swallow barium and the pop rocks to make your stomach poof up. BCBS has denied the charges for these services. Any advice?

[amazon 579]

that just doesn't sound right to me. I have BCBS, but MA. They have paid for all of the appointments and test so far (we co-pays).

Have you called them?