starspring 30 Posted July 22, 2014 I must say I'm a little disappointed in the customer service of this site. I filled out my application 3weeks ago and have had to call them to "check" every step of the way, they first told me they were waiting on my dr to fax back the scripts, but my dr had done it on the 10th. Now they said it was still being processed. They told me three different times they would call me back, but don't. Today they said they'd call me tomorrow to let me know what's covered. Please don't get me wrong, if approved I will be soooo grateful,these Protein Shakes are pricey! Anyone else feel like they're getting the run around? Share this post Link to post Share on other sites
jess9395 5,449 Posted July 22, 2014 Sigh....YES but at the opposite end! I keep trying to get them to STOP sending them to me! I use a different Protein shake now and it's worth it to me to pay the $$ bc I've never liked the Premiere Protein! I've asked them to stop twice and just got another delivery today! Anyone in central to southern CA want some premiere Protein shakes???? Share this post Link to post Share on other sites
ebutlerstewart 2 Posted July 24, 2014 I've had nothing but good experience with them however I am not enjoying their shakes as much! The savings is nice though. I am considering going back to GNC total lean Protein Shakes since they're so much tastier. Share this post Link to post Share on other sites
GoGo97 0 Posted July 26, 2014 I was approved on June 13th and I just got my first shipment Monday July 22, 2014. I am very please with Insure service. I have been purchasing premier shakes from SAMs and to save the $$ I am very excited and a very happy camper. I also received two big bottles of liquid Multi Vitamins and a list of the Vitamins in the bottle. Once again I only have positive things to say. Share this post Link to post Share on other sites
honeyg317 107 Posted July 26, 2014 I have so many shakes left and I am using varying kinds of shakes. I want them to stop sending me shakes. I didn't get a shipment in June but then I got one in July! Share this post Link to post Share on other sites
Dee_RNY 43 Posted August 4, 2014 I wish I could take your extra shakes. My ins denied mine. 1 starspring reacted to this Share this post Link to post Share on other sites
rriggins 19 Posted August 4, 2014 How do you apply for them lol help me out???? Share this post Link to post Share on other sites
Dee_RNY 43 Posted August 4, 2014 http://insurenutrition.com/ Share this post Link to post Share on other sites
starspring 30 Posted August 4, 2014 Now when I try to call I get a message saying "mailbox is full"- very frustrated! Share this post Link to post Share on other sites
Dee_RNY 43 Posted August 4, 2014 I honestly don't think they wait for a prescription from your doctor because I filled out the form. They sent me an email saying they sent the form to my doctor. Then a few days later they emailed me back saying the doc sent the prescription back and they would notify me if approved. Well I haven't even had my first appt with doctor so why would a doc fill out a perscription on a patient he's never seen. I think they just take your insurance info and see if they can get it approved and gov from there. Today they emailed me and said my ins does not cover it. So u think they just go directly to your ins company. Share this post Link to post Share on other sites
GoGo97 0 Posted August 9, 2014 Hi everyone, I am speaking from my own experience. The company do contact your Dr. When I filled out the paper work I put the NP down because she is the one that do my fills (Lapband). I called my Dr office to follow up to make sure they did receive the paperwork from Insure. The receptionist inform me the paper work came in with the NP name listed and they had to contact Insure to resend paperwork with Doctor listed. To make a long story short .. I just got my second shipment with two bottles of liquid muliti Vitamins. I love the Premier Protein shakes . I receive 4 cases a month and each case contain 18 shakes...Saving me $$ because I was purchasing every two weeks at SAMs...... I hope this helps Share this post Link to post Share on other sites
sdvorak88 10 Posted August 10, 2014 Im waiting on 1st shipment. This would save me $100 a month! So worth the paperwork & email tag to get it done. I prefer premier chocolate and when needed I thin it down w milk so not as sweet. Good luck Share this post Link to post Share on other sites