Frustrated!

[bitter42 23]

I'm so frustrated right now and just need to vent. I started this journey at the beginning of the year with hopes that I could have my surgery this summer. I got the last of my clearances done on May 28th. My Bariatric Advocate said she would submit the paperwork to insurance the next day.

Well, I called Anthem 12 days later (June 9)to see if the insurance had made a decision yet. They said they were still waiting on a final form from the surgeon's office. So, I called the surgeon's office and she said they were waiting on a form from insurance, but she was "just getting ready to call them" and would submit it that day.

She said if they approved in the next 3 weeks, we would be looking at a mid-August surgery date.

So, I decided to call insurance again today to see what progress had been made. They said there had been no new info submitted and it is not into the review stage yet. What?!

I called the surgeon's office at 8:00 this morning to find out what is going on--had to leave a message. And I still haven't heard back.

My main problem is that I'm a manager for a major retailer. My surgeon wants me off 4-6 weeks. Our Christmas season starts in October. So, if I can't have surgery by the end of August, I won't be able to do it this year. And all of my clearances will expire and I'll have to start completely over.

I just want to cry.

[shahada 82]

I cannot even begin to imagine the frustration you're feeling. Hoping the surgeon's office gets it together asap!!

[chevygirrrl 16]

I'm so sorry to hear about this. Sending hugs and prayers your way that all will somehow work out.

[thesuse2000 698]

Oh - that's frustrating. Any other good surgeons in your area? End of august seems like plenty of time to get things worked out (pending surgery date availability). Looks like you need to babysit the surgeon's office for sure to make it all happen. I wish you the best in making it work!

[ProudGrammy 8,322]

"just getting ready to call them" and would submit it that day.

@@bitter42

your situation sucks - thats the only/best way to put it

if the office close to you??

i would march myself over and talk to the "dude or dudette"

don't be mean or angry - (in other words don't punch her )

sometimes it is better to see each other person to person

not phone to phone!!!

otherwise you/we all look the same - a thin 8 1/2 sheet of paper

hope this gets figured out sooner than later!!!!

good luck

kathy

Edited June 27, 2014 by proudgrammy

[lcoon 5]

Hang in there!! Put it in Gods hands and His timing is always right. Just ask Him for help! He won't let you down. Praying for you and wish you the best.

[bitter42 23]

So.....After my little rant yesterday, I get a call from my Bariatric Advocate who proceeds to tell me that I'm approved!

I'm shocked and excited. I don't even care whose fault the mix-ups were now. She said hospital billing will call me next week to see what I need to pay upfront, then I will get my surgery date. Yay!

[Jersrose43 837]

Awesome congrats!

[2boysmommy 20]

That's awesome! One hurdle down. I love it when things work out