Susan Sharp Campbell 2 Posted June 25, 2014 I am new to this site, thought I was on top of everything. I have Cigna HMO, did my 3 months with the nutritionist. My coordinator at the surgeons office said she submitted everything and now I call Cigna and they say it was denied. They are missing information,,,,,what??? So I email the coordinator and ask her to get on it tomorrow. So I am crossing my fingers and hoping this is not the first of an uphill battle. I am so ready to get a surgery date. I have been to the physcologist and the nutritionist and got my support group and ready to go. I have read the books. I dd hat Cigna said to do. I want my surgery. Why do they make it so hard? Share this post Link to post Share on other sites
dee4244 0 Posted June 26, 2014 I am new to this site, thought I was on top of everything. I have Cigna ***, did my 3 months with the nutritionist. My coordinator at the surgeons office said she submitted everything and now I call Cigna and they say it was denied. They are missing information,,,,,what??? So I email the coordinator and ask her to get on it tomorrow. So I am crossing my fingers and hoping this is not the first of an uphill battle. I am so ready to get a surgery date. I have been to the physcologist and the nutritionist and got my support group and ready to go. I have read the books. I dd hat Cigna said to do. I want my surgery. Why do they make it so hard? I sure don't know. My surgery coordinator said she was submitting to my insurance on June 6th because I had met all the insurance requirements. So I called uhc and they have no record of anything. I am so mad. I am not willing to let a clerical error get in my way. Share this post Link to post Share on other sites
luv2nurse 7 Posted June 26, 2014 <p>I am new to this site, thought I was on top of everything. I have Cigna HMO, did my 3 months with the nutritionist. My coordinator at the surgeons office said she submitted everything and now I call Cigna and they say it was denied. They are missing information,,,,,what??? So I email the coordinator and ask her to get on it tomorrow. So I am crossing my fingers and hoping this is not the first of an uphill battle. I am so ready to get a surgery date. I have been to the physcologist and the nutritionist and got my support group and ready to go. I have read the books. I dd hat Cigna said to do.</p> <p>I want my surgery. Why do they make it so hard?</p> I have Cigna as well and the same thing happened to me. The only thing that was missing was documentation of my weight history. I had my surgeons office resubmit everything. Three days later, I was approved. Just stay on them, continue to call...even if it's everyday. Be persistent!!! 1 Susan Sharp Campbell reacted to this Share this post Link to post Share on other sites
woozybaby27 15 Posted June 26, 2014 Once they resubmit the missing documentation it will get approved quickly.... I was approved in 4 days. Good luck! 1 Susan Sharp Campbell reacted to this Share this post Link to post Share on other sites
cchapman6 6 Posted July 17, 2014 I was wondering is this the same for blue shield? They let me know it was denied today because I was missing a paper. The doctors office submitted it again today. I was wondering if anyone experienced blue shield asking for missing paperwork and how long did it take from that point? Is it generally faster at that point? Share this post Link to post Share on other sites