Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Example of Appeal Letter (UHC-Choice Plus)



Recommended Posts

Would anyone have an example of an appeal letter that you wrote to your insurance company? My surgeon's office has been fighting with my insurance company and are filing an appeal and they suggested that I write a letter, too, and I'm not sure what I should write in it.

This has been a very frustrating process for me and I think I need to give this my best shot. I am trying to get approval for VSG.

You can e-mail me at cindys32@yahoo.com or leave a document here for me.

Thank you so much!

Share this post


Link to post
Share on other sites

Various reasons were given. The thing that ticked me off is that I had called to see if I had coverage and I met all the criteria but now that my surgeon submitted the paperwork for the VSG I'm getting all kinds of grief.....

1. They are saying that my co-morbidities are well-controlled with medication so they don't consider them true co-morbidities.

2. They said that my BMI had dropped to 35 a couple of years ago (which was true but I'm now back at BMI of 39).

3. They won't accept blood tests from 2 years ago showing that I was pre-diabetic. Guess I shouldn't have watched my diet like a hawk for a week before my latest blood tests were taken.

4. My surgeon missed the peer-to-peer review window and now UHC is denying the peer-to-peer request which means I am now in an appeal mode. This one ticks me off because this was the responsibility of my surgeon's office and they obviously missed the boat.

5. My surgeon's office neglected to send in my sleep study paperwork and had to do that later which caused some issues, too.

The cards are stacked against me.

Share this post


Link to post
Share on other sites

Uhc is a nightmare. I had to appeal twice and every time I called I got a different answer.

Don't give up. It took me two years and I ended up with a third party review and won.

If I were you I would point out that yes you lost weight but obviously you didn't keep it off.

Other option is to try to get your BMI up to 40. How many pounds away are you? I have heard of people putting weights in their clothes, wearing ankle weights, etc.

Share this post


Link to post
Share on other sites

Isn't it too late for weights? The insurance was submitted with my beginning weight back in February.

Share this post


Link to post
Share on other sites

Omg this thread is making me nervous I have UHC choice plus they my husbands company and my surgeons office said they love working with UHC. Easiest approval but according to this UHC has been a nightmare. I'm just starting my journey so now I'm feeling a little paranoid they could deny me.

Share this post


Link to post
Share on other sites

I have UHC as well and it does seen impossible to get answers from them! I am waiting on my authorization to are the surgeon so that I can start my process.

What was your first consult with the surgeon like? What did it consist of?

Share this post


Link to post
Share on other sites

I have my first consultation August 11, so we will see what happens.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • Goyafigs

      I had VSG 11.20.24 with Miguel Burch, MD Cedars-Sinai and I am 1 month post-op. 
      · 0 replies
      1. This update has no replies.
    • DaisyChainOz

      🥳 Jan 1 2025 - Day 1 of Pre Op, surgery on the 16th! 😬😅
      · 0 replies
      1. This update has no replies.
    • Alisa_S

      Just been waiting until time for my consult with my bariatric surgeon. It's scheduled for Jan 9th. Turns out I won't actually be seeing him. Apparently it'll be with his P.A.             Not sure what to expect. I thought this is where the surgeon would discuss the best surgery option for me. For years I had my heart set on the sleeve, but I've read so many people have issues with reflux - even if they've never had it before - that they've had to be revised to the bypass. I already deal with GERD & take 40 mg of Omeprazole daily, so I started studying about bypass and honestly, it seems like it might be the better choice for me. How can we discuss surgery options if the surgeon is not there?
      What happened at your first consult? Trying to get an idea of what to expect, or maybe I should say, what NOT to expect.
      · 0 replies
      1. This update has no replies.
    • rinabobina

      I would like to know what questions you wish you had asked prior to your duodenal switch surgery?
      · 0 replies
      1. This update has no replies.
    • cryoder22

      Day 1 of pre-op liquid diet (3 weeks) and I'm having a hard time already. I feel hungry and just want to eat. I got the protein and supplements recommend by my program and having a hard time getting 1 down. My doctor / nutritionist has me on the following:
      1 protein shake (bariatric advantage chocolate) with 8 oz of fat free milk 1 snack = 1 unjury protein shake (root beer) 1 protein shake (bariatric advantage orange cream) 1 snack = 1 unjury protein bar 1 protein shake (bariatric advantace orange cream or chocolate) 1 snack = 1 unjury protein soup (chicken) 3 servings of sugar free jello and popsicles throughout the day. 64 oz of water (I have flavor packets). Hot tea and coffee with splenda has been approved as well. Does anyone recommend anything for the next 3 weeks?
      · 1 reply
      1. NickelChip

        All I can tell you is that for me, it got easier after the first week. The hunger pains got less intense and I kind of got used to it and gave up torturing myself by thinking about food. But if you can, get anything tempting out of the house and avoid being around people who are eating. I sent my kids to my parents' house for two weeks so I wouldn't have to prepare meals I couldn't eat. After surgery, the hunger was totally gone.

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×