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The criticizing bookstore clerk



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My fiancée and I just went to bookstore, to get a book about gastric sleeve surgery. The bookstore clerk WENT OFF on us. She told my fiancée he didn't need it done. He has bmi of 39, struggled w his weight all his life. He tried explaining to her what a gastric sleeve was and also that we were going to Mexico to have it done. " your gonna lose too much weight and DIE!!!" She also had many other negative comments and continued talking as we walked out the door. Seriously???We just wanted a book no comments. Does anybody else get negative remarks? Example: " you are just lazy and need to workout?"

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You should have complained to the manager. The clerk had no right to say anything to you. Her job is to sell you books, not comment on your purchase. Really...you need to go back there and say something. I worked in retail for many years and that was totally unprofessional.

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I would've told her to read one of the books in her store and gain some knowledge before she voiced her opinion. She is simply uneducated about the procedure. I would also complain to management.

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Yes, from my husband except he didn't call me lazy. He was extremely anti-surgery though. His words,"If you want to lose weight,just cut back.I'll help you anyway I can". Oh sure! This is the same person who stocked our cupboards & freezer full of ungodly amounts of carbs & were not talking complex here either/even.We both love those kind of foods & so just a couple of codependent carb junkies.

The stranger in the store jumping your case about the surgery is bizarre.

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I definitely would call the manager. It is completely out of line for her to comment and judge. Completely inappropriate, regardless of what book is being purchased.

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Not only would I go talk to the manager but I would be writing an email to corporate about her. She is there to sell books not give her opinion on what you are buying. I don't let things like that go when people are rude she has no business working with the public. What if you were buying sexual fantasy books would she have said you can't do that because its for skinny people. Ugh I hate rude retail people.

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OMGggggggg!! Something is definitely wrong with that woman! I'd say, forget it, move on, and if she's there next time just AVOID her... I agree she was rude as heck, but things can escalate very quickly. Just let it be.

Edited by HotButterFly

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Screw her !!!! No one knkws what life is like being obese and unhappy about it! Take her frigin ignorance with a grain of salt

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I agree with everyone who says to tell the manager. That is absolutely unacceptable. I've worked retail for a long time and had I done that at any of my jobs I would have been written up. That is absolutely unacceptable behavior. You're always going to have people be judgy but as a consumer you don't need someone questioning your choices. That's like the cashier at the grocery story looking trough your food and lecturing you for your life choices. Just total nonsense. Even if someone thinks it they should NEVER say it outloud in that situation. This angers me SO much! If you can please go back and talk to management about her!

Edited by Fallenangel2904

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What if you were buying sexual fantasy books would she have said you can't do that because its for skinny people. Ugh I hate rude retail people.

Yes, because we were just around the corner from the oral sex book. Glad I didn't make that purchase! and yes Petunia77 is my fiancé. Thank all of you guys for your input. She also had know idea I had HTN(hypertension), OSA(obstructive sleep apnea)

And the beginning of type II DM. We are Both ICU nurses and trying to explain the procedure to her about how Obesity has grabbed this nation as the number one killer, she didn't want to hear that. Telling her that if this surgery was performed more often and covered more by insurance we might not have the jobs we have because many people don't realize we see the effects of obesity EVERY SINGLE DAY!!! CHF, OSA, DM, and joint pain...

Edited by Llunker

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Wow that was so rude of her. I'm with everyone else on this board, talk to the manager. She should be fired/suspended, and you shouldn't have had to justify your purchase or your procedure to her.

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Yes, because we were just around the corner from the oral sex book. Glad I didn't make that purchase! and yes Petunia77 is my fiancé. Thank all of you guys for your input. She also had know idea I had HTN(hypertension), OSA(obstructive sleep apnea)

And the beginning of type II DM. We are Both ICU nurses and trying to explain the procedure to her about how Obesity has grabbed this nation as the number one killer, she didn't want to hear that. Telling her that if this surgery was performed more often and covered more by insurance we might not have the jobs we have because many people don't realize we see the effects of obesity EVERY SINGLE DAY!!! CHF, OSA, DM, and joint pain...

I would have told her to mind her own business and ask her what her name was and what the managers name was and stand there out of any line just to let her stew in her own ignorance thinking we would go off on her and demand to speak to the manager. I think her thinking the worst thing...like maybe losing her job might be going through her head and then let her think you are going to come back and speak to the manager for her rude remarks and and does she comment on everyones purchase or is she prejudice of overweight people only? I'm not sure but I would think she would think again about expressing her opinion about anything. And before you leave stop in once more and ask to see the manager if he/she comes out I would complain but I would think she's already given herself a "what for" for saying anything. I know it sounds like you're taking up your time to persecute this ignoramous but you're trying to make a point w/o getting her fired even though you may want her to. I would say it would be a valuable experience for her and also you if someone else would make a rude remark.

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That was ridiculous and so rude! You definitely shouldn't have to explain yourself to a store clerk concerning any purchase! She crossed the line!

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I agree with all that was written. Mostly, donna450 said what I would have said, mind your own business, lady! Then I would have reported her to corporate.

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My fiancée and I just went to bookstore, to get a book about gastric sleeve surgery. The bookstore clerk WENT OFF on us. She told my fiancée he didn't need it done. He has bmi of 39, struggled w his weight all his life. He tried explaining to her what a gastric sleeve was and also that we were going to Mexico to have it done. " your gonna lose too much weight and DIE!!!" She also had many other negative comments and continued talking as we walked out the door. Seriously???We just wanted a book no comments. Does anybody else get negative remarks? Example: " you are just lazy and need to workout?"

The clerk was offensive and unprofessional, not to mention ignorant. Definitely the manager should be told.

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