so annoyed!

[katt1584 46]

I called my insurance company over a week ago and they told me I was approved for my surgery. So after a week and a half of calling the doctor's office to confirm they got the approval letter she tells me they never received anything. So she calls them and it turns out they pre approved me to submit the documents to see if I'm approved for my surgery. WTF! Seriously? They had to get authorization before even sending the paperwork. Now I have another 15 days of waiting. Not to mention when I told her I was approved she told me they were so backed up they were scheduling surgeries for April. I just needed to vent.

[lynn2win 142]

oh I bet I would b mad to ..its like get it right..I know how u feel I hope I don't have to wait to long to get my successful surgery... good luck sorry it may b a little longer than you though