Insurance Stalling?

[LaylaJ 17]

Okay so my bariatric coordinator has been trying for 2 weeks to reach my insurance company Blue Cross Blue Shield of Texas to confirm that my plan covers the sleeve. However she can't get through to them. BCBSTX is saying they are still updating their policies. My coordinator said it wasn't only BCBSTX but also Illinois and Alabama as well as other insurance providers. Anyone else being stalled for policy updates?

[magtart 603]

It must have something to do with all the new healthcare policies going into effect in 2014. I have BCBSTX and my approval went through very quickly, but that was last year.

[LaylaJ 17]

I hope mine goes through quickly too but I'm starting to get nervous. I know the time to be nervous is after I submit my paperwork for approval but I feel like if its this hard to just get a explanation of benefits then I may be in for quite the waiting game. I'm not a very patient person. LOL!

[Catherine707 253]

I had a horrible experience with Blue Cross / Blue Shield of CA and Delta Health System. My bills from my surgery on 5/23/13 have still not been paid properly and that was after I fought them for 4 months to get pre-approval of my surgery. I hope your experience is much better than mine, but be prepared to call and raise heck with them on a regular basis. Good luck, I can tell you that all the heart ache and frustration of dealing with the insurance issues was worth it in the long run. I'm down 90 pounds in the past year!

[TheDizNeeGirl 0]

Laylaj,

I have the same insurance company. It was submitted back in October and I just received the 1st letter of approval today. I felt the same as you. Good Luck!

-Diz

[LaylaJ 17]

Wow Catherine707 that's awful! I hope I don't have to wait so long. However just as you said it will be worth the wait. Congrats on your weight loss success!!!

[LaylaJ 17]

DizNeeGirl, congrats on your approval! I hope I am approved. From what I have read everyone is getting approved even if it takes awhile.

[dharriott 37]

I too have BCBS of Texas and my paperwork is being submitted this week. I see a lot if different time spans for peeps to hear back so who knows. Good luck and hoping u hear something soon!

[LaylaJ 17]

Thank you so much. I have to see the nutritionist on Tuesday and then have my psych eval. Then I will be ready to submit.