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My Fitness Pal Help

Wls4me

By Wls4me, in Gastric Sleeve Surgery Forums

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Wls4me    163

Wls4me
Posted

Had to delete my app in order to upgrade my phone. I have reinstalled the app now and it's showing my last log was in Jan 2012??? I have lost 10 months of weekly weights and can't find it. I went to the online site and it's the same. Can anyone help??

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Bufflehead    6,358

Bufflehead
Posted

They have a dedicated place you can go and ask for your log in counter to be adjusted. I haven't used it myself but other people say that the MFP support folks are responsive and will help you out. Here is the link:

https://www.myfitnesspal.com/account/login_counter_reset_request

Good luck!

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Wls4me    163

Wls4me
Posted

Thank you! I emailed them from that link and the already emailed me back and the problem is fixed. Thank you!

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