Waiting is driving me crazy!

[LumpySpacePrincess 594]

Packet sent in last Thursday, and still no word. Was hopeful after hearing people say it only took 24 hours for them to get a response. Called HBCBS NJ and they said they won't give me an answer over the phone, to wait for a call from my surgeon's office.

I'm a stay-at-home mom right now so my days are wide open and I honestly don't know what to do with myself until I hear back!

[sonya139 95]

Well this might make you feel better or worst. Today starts my third week of waiting. I too heard people with my insurance say they knew in a week and two weeks and I'm going into my third week. I work so I have ways of getting my mind off of it. It's the worst part.

[LumpySpacePrincess 594]

Well this might make you feel better or worst. Today starts my third week of waiting. I too heard people with my insurance say they knew in a week and two weeks and I'm going into my third week. I work so I have ways of getting my mind off of it. It's the worst part.

Thanks, Sonya. I called again today and they said it wasn't showing up on the system yet, but that it could have been approved, she just didn't know.

You are one strong woman not going crazy after three whole weeks of waiting!

[JerseyGirl68 1,172]

Packet sent in last Thursday, and still no word. Was hopeful after hearing people say it only took 24 hours for them to get a response. Called HBCBS NJ and they said they won't give me an answer over the phone, to wait for a call from my surgeon's office.

I'm a stay-at-home mom right now so my days are wide open and I honestly don't know what to do with myself until I hear back!

A 24 hour turn around is really wishful thinking, but hey.. it happens. I also have HBCBS NJ. My approval took about a week.

You can log into your Horizon account and see if they posted your approval or denial, if they won't give it over the phone. My surgeon's office found out first and called me right away, I got my letter a few days later. Stay positive.

Edited October 21, 2013 by JerseyGirl68

[sonya139 95]

My surgeon's office is really great. I know about 7 people who went through them so I know they will get back with me and I know it was submitted because I got a letter from Cigna letting me know. I actually said I was going to call after two weeks but I really don't want to do that either. I'm going to let go through the process. It is usually BCBS that has those 24 hour approvals.

[LumpySpacePrincess 594]

I know I'm an impatient woman with this and will drive people crazy until I get what I need. But the reality is I live across the country from my family and my dad is really sick right now (B-cell Lymphoma and Follicular Lymphoma) and he really wants me to come out around Xmas time to visit in case he starts getting worse, so I was hoping to have had this done already. I had a ton of delays with doctors, etc like I'm sure everyone else did. I just don't want to make flight plans until I know when my surgery date is.

[katmando12 25]

I have same insurance and I honestly think they flagged my file because I called every day. Lol

I got approval in a little over a week

[LumpySpacePrincess 594]

I have same insurance and I honestly think they flagged my file because I called every day. Lol

I got approval in a little over a week

OK, so a week. That means three more days. Wondering what to do until then becuase right now every minute is dragging on like I'm being slowly mauled by a bear.

[LittleLou 31]

My surgeon's office is really great. I know about 7 people who went through them so I know they will get back with me and I know it was submitted because I got a letter from Cigna letting me know. I actually said I was going to call after two weeks but I really don't want to do that either. I'm going to let go through the process. It is usually BCBS that has those 24 hour approvals.

Ugh, 3 weeks? Gosh I hope CIGNA doesn't take that long for me:( My luck, they will take longer...

[Alysha23 31]

Tick Tick Tick Tick Tick......... My last appt. was on October 11th. I have United Healthcare. My coordinator said they have 15 days to review my file. 15 days:( I'm trying not too dwell on it. I'm a stay-at-home mom/wife as well. It's tuff. At this point six months ago I would have raided the pantry (my sons snacks) . Come on already!

[sonya139 95]

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

[LittleLou 31]

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

WOOOOHOOOOOO congratulations!

[LittleLou 31]

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

Where do you live? Just curious because I've heard CIGNA is different in every region.

[LumpySpacePrincess 594]

While I was posting about my anxiety yesterday a letter was sitting in my mailbox that I was approved!!!!! I took the day off yesterday and didn't leave the house. I was expecting a phone call from my surgeon's office first. Yaaay

Hooray!!! So happy for you! Let us know when you get a surgery date!

[LumpySpacePrincess 594]

So I called HBCBS today to ask if there has been any progress on the approval. Guess what? They never got the file! Also guess what? The insurance coordinator at my surgeon's office is a temp and she NEVER answers her phone or returns voicemails. UGH. Now I have to call them and have them track all this down. Part of me wonders if she just told me she submitted everything but didn't. I'm really pissed right now!