Have a surgery date but still have not gotten the approval from Insurance

[Kwagner01 6]

I am starting to freak out. My surgery is set for May 15. However I call my insurance to make sure the prior approval is done and that I was approved. They have not record of the pre auth being sent. On top of that I went for my pre-op appt on 4/23/2013 and gave them my papers for FMLA. They told me it would take 7-10 to get the paperwork back to me. I called then lady at the dr office that handles that this morning and I am still waiting on her to call me back. I have called back and left a message for the Bariatric Program Cordinator to call me back about this approval. I dont know what to think right now. My husband keeps telling me not to worry they handle this stuff everyday but that is easier said than done.

[Jacqueline K 93]

My date is the 30th and I haven't got my approval yet either. I am sure you will be fine! Listen to him and calm down. It will work out.

[Sparklette 381]

They gave me my date before my approval also, I just called every other day until they told me I was approved.

[terry1118 1,274]

I've met all my requirements, got my insurance approval, but STILL have no date. Stressing and waiting impatiently for the person who schedules surgery to call me. I damn near dropped my phone at work today trying to answer it before it went to voicemail. Then it was only a Sprint survey call!

[ElleG 394]

I had a surgery date before an approval.. The doc's office know what they r doing they r so use to it and they know what each insurance co wants. I think it was 3-4 days for me to get my approval once submitted. They were not worried about any issues They had already scheduled my pre op testing

[terry1118 1,274]

I've met all my requirements' date=' got my insurance approval, but STILL have no date. Stressing and waiting impatiently for the person who schedules surgery to call me. I damn near dropped my phone at work today trying to answer it before it went to voicemail. Then it was only a Sprint survey call![/quote']

I called the doctor's office today to see what was up and was told they are still waiting on the letter from the cardiologist. He promised to fax it to them by the end of today. That's all they need. I'm so frickin anxious to know when my surgery is!

[Dorian 683]

I've met all my requirements' date=' got my insurance approval, but STILL have no date. Stressing and waiting impatiently for the person who schedules surgery to call me. I damn near dropped my phone at work today trying to answer it before it went to voicemail. Then it was only a Sprint survey call![/quote']

That really sucks! One would think they would schedule so they'd get their money. I had my date before approval, and cut it close too. I would keep calling them and be forceful so they know you mean business. This is important after all.

[Jacqueline K 93]

Ugh. So UHC called me today. They haven't approved me yet- they still need the mental health case worker to go over psych eval results with me. She's out this week of course! Set me up for a call Monday at noon. She wanted to do 17th and I'm like are you crazy? My surgery is the 30th! She goes well we still have time them.

They are driving me crazy! I asked her how long after that will I get approval and she goes you'll need to ask her that, all I'm doing is scheduling the call.

I need to request my time off work but wanted to wait until I knew I was approved but its getting too close. Guess I'll have to put in request and hope for the best.

[Kwagner01 6]

I called back to the insurance yesterday and they finally got the information on 4/7/2013. So they are reviewing with my dr office and told me I could call back today to make sure but they didnt see any issues with it being approved. I think I will stop worrying when they say it has been approved. Oh I finaly got the FMLA paperwork and got that submitted to my human resources so I am going to try to stop stressing and start focussing on what I need to take to the hospital and get the last min things I will need after surgery. WOW It will be here before I know it 5/15/2013 ----- 6 days away.