Waiting Game...

[newlife4leah 73]

Met with my surgeon 3 weeks ago... passed my psych eval 2 weeks ago... FINALLY received all of my medical records this past Monday... And now we are waiting to hear back from my insurance provider on if I'm approved. Anyone out there have United Healthcare Deere Primere? Just wondering how long it is going to take to hear back...

[LosingItForMe2011 320]

Most insurances reply back within 48-72 hours.

[newlife4leah 73]

Thank you!!!

[tmorgan 87]

Yes it took 48 hours for me. I do not have UnitedHealth care.

[newlife4leah 73]

Two steps forward... Two steps back... On Monday I confirmed that all of my information had been received and would be sent in ASAP for my insurance approval. Yesterday I called in and the insurance coordinator was out of the office for the day but the receptionist thought it had been sent in and promised to have the coordinatior confirm with me today... So today I received the call and apparently my surgeons office missed the fax from my psych evaluation and knew that the Dr. I went to for that was on vacation until the 19th so they assumed his office wouldn't send it until after that point and that meant they wouldn't submit until after that point... SOOOO... I went ahead and called his office. Apparently it had been sent over earlier this week and his receptionist assured me she would resend it if they needed... SOOOO.... I then called my insurance coordinator again to let her know it was at her office. UGH!!! I understand that I am not their only patient but come on!!! Hopefully she will get it together and get it sent in today... Fingers crossed

[Vicki Loichinger 444]

It is these things that drive me bonkers. Bonkers. Crossing my fingers for you too. Please please get it right and sent off so newlife can start her new life.

[tmorgan 87]

It will be ok Hun. Wishing u the best

[kisersassy 369]

It is frustrating!! I have tried calling and left messages all week to my insurance coordinator ni return calls nor answering and she was suppose to submit my info on Monday and so yesterday I called my insurance company and nothing has been sent to them and now I wont know anything till Monday because the office is closed on Fridays. And so now I donpt know what to do with the appointment I have with surgeon on Tuesday because it is a pre op but can't have a pre op without approval or surgery date

[Ellie_Grace 271]

That is frustrating for both of you. Keep in mind that soon it will be all behind you and will be losing weight and starting a new life, this is but a blip on your road to your new journey. Keep up the positive thoughts! My surgery was scheduled but had to be pushed back a couple weeks (which sucked because it made me closer to my daughters wedding, which ended up happening 2 weeks post op and we had to travel ugh) anyway, it was devastating at the time but now It is the past and I am so far past it and so soon you will be as well. Don't let it get you down and keep advocating for yourself until they do their job!!

[Vicki Loichinger 444]

well it seems a lot of us are on this waiting bench. and our hands are tied and at the mercy of others. so frustrating.

[kisersassy 369]

I guess it wouldn't be so frustrating if it wasn't for her telling me to rush everything last week so she could get everything done to submit on Monday so that we can get my surgery scheduled this month because of husband's work. I might not have the insurance next month.

[Vicki Loichinger 444]

I think it is even more frustrating for you because you have the fear of loss of insurance to deal with. You have a lot on your plate right now and it would be very nice for you to have somebody do their job and get things going for you. Praying for you.

[Ellie_Grace 271]

Best of luck this gets figured out and soon!

[worm2872 635]

We can do it!! I swear this will all work out for us!!

[kisersassy 369]

Worm have you called the insurance company yourself? Some have found out that way before surgeons office that way and they are open right now so call them and ask