Carole Flower 22 Posted August 24, 2013 I thought all my surgery cost were covered after I met my deductible. But I get this bill for anesthesia and I owe them $3,314.60. My health insurance is through Aetna and they just told me this was an out-of- network charge. They have paid some of it but I am left with this balance.The total charge was a little over $6,000. My surgeon is in partnership with other doctors and have an interest in the hospital where my surgery was performed. I spoke with the doctors coordinator and all she could say was "Sorry. I didn't know there were out of network." Sounds a little fishy to me. I have no choose but to pay it. Has anyone else been charged for anesthesia? Share this post Link to post Share on other sites
MIJourney 490 Posted August 24, 2013 Sorry to hear this. Insurance is not fun to deal with:( Hope someone can help you with this. 1 Carole Flower reacted to this Share this post Link to post Share on other sites
Beach Lover 1,084 Posted August 24, 2013 Out of network and they didn't tell you? Seems like your coordinator is at fault with this. Isn't she responsible for coordinating your surgery according to your insurance providers? I would take this further with your doctor because at this point you are responsible and you trusted his people to take care of you. Seems like there has to be some place to take this grievance. I am sorry you have to pay this but it is still cheaper than the $10,500 I had to pay. Good luck and don't let this go!! 3 Carole Flower, dfeickert25 and BKLYNgal87 reacted to this Share this post Link to post Share on other sites
Carole Flower 22 Posted August 24, 2013 I did get to leave a message on her voice mail and told her I was thinking about a lawyer but that is silly of me to go there. I need to suck it up and be glad it wasn't more. Share this post Link to post Share on other sites
Beach Lover 1,084 Posted August 24, 2013 I did get to leave a message on her voice mail and told her I was thinking about a lawyer but that is silly of me to go there. I need to suck it up and be glad it wasn't more. I have never consulted with a lawyer but we must have one on this forum who might be able to give you some insight into this. I just don't think this should all fall on you. You trusted them to handle it correctly and use an in network provider. That is what she is being paid for. You could also talk to your insurance company and see if they have any advice also. Share this post Link to post Share on other sites
Mkak 251 Posted August 24, 2013 Carole, I work in insurance and this problem is pretty common. My first recommendation would be to call Aetna. You did your due diligence as the member/patient by selecting a participating (in-network) surgeon and facility. You had no say in the anesthesiologist, so you should not be on the hook for any additional charges (outside of what your charge would have been had they been in-network). You have to be persistent with them, but in the end it should work out in your favor. Feel free to PM me if you would like to discuss further! 7 BKLYNgal87, MIJourney, No game and 4 others reacted to this Share this post Link to post Share on other sites
No game 14,437 Posted August 24, 2013 anesthesiologists are almost always out of network... It's a tidy little business. Just google it. Patients are often surprised by bills after receiving services like anesthesia, pathology and radiology. Those specialists, who don't hang out a shingle and may not rely on ongoing relationships with patients, often avoid signing up with health plans in order to set their own rates. We have dealt with this many times call your insurance company and if they refuse to cover it call the biller of the anesthesiologist. Sometimes they will reduce the out cost. 1 Carole Flower reacted to this Share this post Link to post Share on other sites
Beach Lover 1,084 Posted August 24, 2013 Carole, I work in insurance and this problem is pretty common. My first recommendation would be to call Aetna. You did your due diligence as the member/patient by selecting a participating (in-network) surgeon and facility. You had no say in the anesthesiologist, so you should not be on the hook for any additional charges (outside of what your charge would have been had they been in-network). You have to be persistent with them, but in the end it should work out in your favor. Feel free to PM me if you would like to discuss further! I agree 100% If the anesthesiologist was out of network this should have been disclosed to you and it wasn't. You were not informed to make your own decision about this. They spent your money without consulting you. I hope this works out for you! Don't be afraid to be an advocate for yourself! 1 Carole Flower reacted to this Share this post Link to post Share on other sites
Mel1071 149 Posted August 24, 2013 Ah, another example of insurance screwing things up. While part of me hates that my insurance company won't cover anything related to WLS, part of me is glad to not have to deal with the BS. To give you an idea of just how screwed up insurance is - you're being asked to pay ~3K of the 6K anesthesia cost. My self pay rate for anesthesia is $1500 total. Share this post Link to post Share on other sites
Beach Lover 1,084 Posted August 24, 2013 Ah, another example of insurance screwing things up. While part of me hates that my insurance company won't cover anything related to WLS, part of me is glad to not have to deal with the BS. To give you an idea of just how screwed up insurance is - you're being asked to pay ~3K of the 6K anesthesia cost. My self pay rate for anesthesia is $1500 total. So damn true!!! Share this post Link to post Share on other sites
ribearty 544 Posted August 24, 2013 Carole, I work in insurance and this problem is pretty common. My first recommendation would be to call Aetna. You did your due diligence as the member/patient by selecting a participating (in-network) surgeon and facility. You had no say in the anesthesiologist, so you should not be on the hook for any additional charges (outside of what your charge would have been had they been in-network). You have to be persistent with them, but in the end it should work out in your favor. Feel free to PM me if you would like to discuss further! Carole, you should be able to appeal this charge. Like Mkak said you had no say over who your anesthesiologist is and they are providing services in an in network hospital. I would also ask them what the payment would be if it was in network then see if the ins. co. will pay that amount. I run into this a lot at one of the hospitals where I have x-rays taken. The bill is read by an out of network radiologist, but they always accept the amount that my insurance pays because like you I have no say over who is going to provide read and write the x-ray report. Good luck. Share this post Link to post Share on other sites
ctsleeve 20 Posted August 24, 2013 I'd call both the hospital and the anesthesia practice. If you mention lawyers, they won't talk to you. Tell them what happened and ask how they expect you to know whether the anesthesiologist is in network if you aren't advised ahead of time. Then ask if *any* of the anesthesiologists at the hospital are covered by your insurance - if the answer is no, your surgical coordinator should have known that and disclosed that to you. Good luck. Share this post Link to post Share on other sites
Carole Flower 22 Posted September 4, 2013 I got a call this morning from the Head of Anesthesia at Sugar Land Surgical Hospital and he said “I owe them nothing. “ Wahoo! I faxed my appeal letter last Friday and I’m so glad I did. They were charging me $3,000 for anesthesia after my health insurance had paid them. Thanks to everyone for the good advice. 3 ctsleeve, Mel1071 and Beach Lover reacted to this Share this post Link to post Share on other sites
Beach Lover 1,084 Posted September 4, 2013 I got a call this morning from the Head of Anesthesia at Sugar Land Surgical Hospital and he said “I owe them nothing. “ Wahoo! I faxed my appeal letter last Friday and I’m so glad I did. They were charging me $3,000 for anesthesia after my health insurance had paid them. Thanks to everyone for the good advice. Way to go!! I knew if you stood up for yourself it would pay off!! I am so happy for you!! You go girl!!!! 1 Carole Flower reacted to this Share this post Link to post Share on other sites
Sweeteyes27 31 Posted September 10, 2013 I thought all my surgery cost were covered after I met my deductible. But I get this bill for anesthesia and I owe them 3' date='314.60. My health insurance is through Aetna and they just told me this was an out-of- network charge. They have paid some of it but I am left with this balance.The total charge was a little over 6,000. My surgeon is in partnership with other doctors and have an interest in the hospital where my surgery was performed. I spoke with the doctors coordinator and all she could say was "Sorry. I didn't know there were out of network." Sounds a little fishy to me. I have no choose but to pay it. Has anyone else been charged for anesthesia?[/quote'] Where did u have ur surgery at if you don't mind me asking? Share this post Link to post Share on other sites