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Insurance Closed Case



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i just called my ins company to check on my claim status i was told that my nurse closed my case bc she hadnt heard from me after i called and left numerous voice messages...i am pissed. The case has been reopened and assigned to someone us so im waiting even longer but all my paper work has been received by then....geez!!

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sorry to hear this--I would call and ask to talk to a supervisor. If you have phone records documenting when you left the vm messages, you could provide those.

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I would be very pissed off too.....

Glad you're back on track to a healthier life style.....

:P

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