Argh!

[flyme_places 99]

So I've had a slight set back. My surgeon sent in my paper work 3.5 weeks ago. Haven't heard anything. With advice from you great people on here I called the insurance company to see what was going on. So long story short they sent in my paper work with the right code for the sleeve but the review board reviewed it under the band. They denied my case due to my policy, contacted my surgeon and that was all within 4 days of them sending it in. Fast forward to yesterday. No one has contacted me to let me know this had happened (really pissed at that). The lady at the insurance company was GREAT. She looked at my stuff and told me they reviewed it under the wrong procedure (she fixes it), they didn't really read my policy to see that the sleeve is covered (she wrote a note about that in my paper work) and she resubmitted it with all the CORRECT information while I was in the phone with her. Thank GOD she picked up the phone. I have a feeling that if it was someone else they would've have done all that. Hopefully by next week I should have some more news. Fingers crossed.

[aliekat55 157]

I deal with insurance companies on a daily basis and you are right, an angel answered the phone for you! I will keep an eye out for your results.

alex