so frustrated

[dimples4u 13]

I have received a letter from BCBS and the doctor office saying I have been approved for surgery. I have left several messages for the nurse to give me an update but, she will not return my calls. She is the surgeons right hand man and every time I call the staff fwd me to her voicemail. Not sure what else to do... any suggestions?

[HatheryOnHerWay 603]

Agh, waiting for return phone calls is the worst! Did you tell the staff that she's not returning your calls and you would like to speak to someone else? I imagine you're feeling pretty anxious now that you've been approved!

[Dannipo 86]

I would ask if she is in the office, then when they transfer leave a nice message with all you contact numbers(also letting them know what number(s) it okay to leave a message on). The I would wait a day and a half for a call back if no response, I would call back to see if someone is assisting her on scheduling because you have waiting and heard nothing back yet. Good Luck keep us posted. I understand some of what you are going through, I was approved in Feb. and they said 4-6 month wait for a DATE then I heard 8-12 months for a DATE. I called a few times got no response. Then I called and said I need to comfirm information because I was going to self pay in Mexico if it was correct. Then I got a call back the same day! LOL

[dimples4u 13]

Yes the waiting game has me so anxious. I just want to get this over with while I have the nerve.

[dimples4u 13]

Hey just wanted to let ya'll know I finally have my date... June 18th at noon... now nerves are elevated.