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BJs Bariatrics?

karpouzian

By karpouzian, in Food and Nutrition

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karpouzian    94

karpouzian
Posted

Has anyone had any issues with their customer service? I ordered a sample pack of nectar, and found out right away that the order was back ordered... I sent a few emails, and 10 days after my original email, I got a response explaining one flavor was on back order. No problem, they offered to ship everything but the one flavor, and then ship the last packet when it came in.

That was 10 days ago... Still no nectar. :(

The customer service guy I emailed seemed nice, took responsibility, etc., but I still haven't gotten my order.

Has anyone had a similar experience?

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nervousnellie    50

nervousnellie
Posted

I had an opposite experience. I ordered and had it within three days, no problem. So sorry you're having such trouble. Hopefully they will make it right!

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Kimmy1813    77

Kimmy1813
Posted

My experience was equal to nervousnellie's; I received mine really quickly. Sorry you've had a bad experience....hope they get it resolved for you.

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bmbrush413    124

bmbrush413
Posted

Anything I ordered from there came really quickly.

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