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Reading stuff like this makes me glad I paid so much more but had my surgery in the States 45 minutes from my house. I am really considering plastics when all is said and done- was considering Mexico for that but now- um, don't think so.

-Kendra

As she said, she believes this experience is an exception to the overall. I think the biggest assets one can have before going to MX is a close relationship with the Cordinator. If its not perfect before its not likely to improve. Whith an excellent Cordinator, things will run perfect and you won't be surprised or put in positions you don't care to be in.

My Cordinator explained every detail that would be happening and if I wanted she would be there at all times. We had to shoo her away to spend time with her own family.

As for the facilities and staff, not sure what went on, but maybe the Cordinator or doc should have been called or contacted and helped. This isn't acceptable.. Even in MX and someone needs to be told.

I'm returning for plastics next fall.

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I also am glad you posted, the "everything was wonderful" experiances are great too, but lets be realistic... I am a nurse and I know that even in the BEST hospitals not everyone has a great experiance, it all depends on the people you are stuck with. It sounds like you got the crap crew, lol. I am going there in 3 weeks, and I BETTER be taken care of, cuz I am not shy and WILL cause a scene if I am not... lol, being a nurse I know what kind of care I should and will receive. I am sorry you went through that!

EXACTLY! It can happen anywhere.. Even in the states, you just don't always hear about it. I used to be a medic with a ambulance company and affiliated with a big city hospital .. Trust me, people don't have a clue what isn't talked about in the states.

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Fletcherette I hope you r feeling better now that your home. I hope all ur skinny dreams come true. Tell ur mom hello she was such a sweet lady! Good luck

Thanks, yeah the day i met you in the lobby was great I was so happy to be getting out of the hospital lol. I'll tell my mom hi, she made friends with everyone there. When I was in recovery I opened my eyes and saw her hugging dr Luna, I thought "why is she hugging the cute dr?" Lol

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I also am glad you posted' date=' the "everything was wonderful" experiances are great too, but lets be realistic... I am a nurse and I know that even in the BEST hospitals not everyone has a great experiance, it all depends on the people you are stuck with. It sounds like you got the crap crew, lol. I am going there in 3 weeks, and I BETTER be taken care of, cuz I am not shy and WILL cause a scene if I am not... lol, being a nurse I know what kind of care I should and will receive. I am sorry you went through that![/quote']

Lol yes that's how i felt, like I just got a less then stellar group of nurses because most people said their nurses were great. For both days there it was the same rotation of nurses.

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I don't think my experience should concern anyone going. I've read more positive experiences then negative, I feel my hospital stay was just the exception to the rule. And as soon as I walked out of the hospital and had my own care solidly in my hands things quickly improved. The meds they sent me home with have worked wonderfully. Even if the hospital stay isn't that pleasant you can endure two days of anything and come out on the other side alright. I just kept telling myself it may suck now but it wouldn't last forever :)

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Your post was fantastic with good detail and examples. This is exactly the kind of information I was searching for before I had surgery in Mexcio. I think knowing what to expect is half the battle. I'm kind of with Laura-ven, you might share your experience with the doctor and coordinators. Then maybe they can address the issues so they aren't issues in the future?

Glad you are home and feeling better now! Welcome to the sleeved side! LOL

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I to had an accident on myself while being moved to my room all they did was change my gown I had one nurse take my tv remote control said she be back in five minutes well I never saw that remote again. They were not big on picking things up off the floor that I dropped.

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EXACTLY! It can happen anywhere.. Even in the states, you just don't always hear about it. I used to be a medic with a ambulance company and affiliated with a big city hospital .. Trust me, people don't have a clue what isn't talked about in the states.

I will say I had one of the worst experiences of my life in a very popular and well reputed hospital in my city. I had a spinal fusion and the next morning, ran out of pain meds in my pain pump. I hit the call button for assistance, was ignored. I hit it again and when they finally answered, I told them I was out of pain meds. Keep in mind, they had just cut open my spinal column, added rods and screws, did a bone graft from my hip, and closed it back up less than 24 hours prior. The nurse was very impatient with me, said she'd get to me when she could. I started to sob (I'm not a wimp by any stretch of the imagination but was alone and felt it, in that moment). I waited for 15 minutes, no response, and when I hit the nurse call button again, I was told whatever I needed would have to wait since they were doing a shift change. There was NO way I could have gotten out of bed on my own and I had no one to help me or insist on care for me. My brother came in about 30 minutes later and I was near delirious with pain. Shift change was over, but they'd simply forgotten I needed more medication. I was in the hospital for an additional 5 days after that, but insisted the nurse who'd been in charge of my care that morning not be assigned to me again. It was a really traumatizing experience. I've had two surgeries since then, neither on my back, but have learned to be assertive (whatever...I don't care if the nurses think I'm a b***h..I'll never see them again) when I need something. I DO worry about that aspect of being in Mexico, but I know just enough Spanish to be dangerous and I've got no qualms against calling my surgeon, coordinator, boyfriend, whomever in the middle of the night to make sure my needs are met. I think that isn't an aspect of Mexico at all....in happens in the US but I feel like people are often conditioned to minimize what they need in deference to doctors and other healthcare professionals.

~Kat

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I am grateful you shared your experience with us, thank you!!! I'm so sorry that you were not treated well in the hospital, but congratulations on making it through and beginning your new life!

Kat, what a terrible experience! I'm sorry! Thank you for sharing - it's true that a good experience, and a bad experience, can happen anywhere.

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Hey Fletcherette glad you posted your review it will help many people get ready for their stay and will know what not to expect from the nurses

Sorry you got stuck with the B crew or even the C crew of nurses. Maybe the new patients going in should make a note of requesting the 3rd floor ;)

Glad to hear your doing much better now that your home

Sent from my iPhone using VST

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I will say I had one of the worst experiences of my life in a very popular and well reputed hospital in my city. I had a spinal fusion and the next morning' date=' ran out of pain meds in my pain pump. I hit the call button for assistance, was ignored. I hit it again and when they finally answered, I told them I was out of pain meds. Keep in mind, they had just cut open my spinal column, added rods and screws, did a bone graft from my hip, and closed it back up less than 24 hours prior. The nurse was very impatient with me, said she'd get to me when she could. I started to sob (I'm not a wimp by any stretch of the imagination but was alone and felt it, in that moment). I waited for 15 minutes, no response, and when I hit the nurse call button again, I was told whatever I needed would have to wait since they were doing a shift change. There was NO way I could have gotten out of bed on my own and I had no one to help me or insist on care for me. My brother came in about 30 minutes later and I was near delirious with pain. Shift change was over, but they'd simply forgotten I needed more medication. I was in the hospital for an additional 5 days after that, but insisted the nurse who'd been in charge of my care that morning not be assigned to me again. It was a really traumatizing experience. I've had two surgeries since then, neither on my back, but have learned to be assertive (whatever...I don't care if the nurses think I'm a b***h..I'll never see them again) when I need something. I DO worry about that aspect of being in Mexico, but I know just enough Spanish to be dangerous and I've got no qualms against calling my surgeon, coordinator, boyfriend, whomever in the middle of the night to make sure my needs are met. I think that isn't an aspect of Mexico at all....in happens in the US but I feel like people are often conditioned to minimize what they need in deference to doctors and other healthcare professionals.

~Kat[/quote']

WOW that really sucks I'm sorry you had to put up with that, I'm sure your brother set them straight I know I would have.

When I had my surgery my coordinators (Jenese and Eduardo from alighterme ) specifically gave me both their personal cell phones and their work numbers and said if I need anything please don't hesitate to call even if I think it's minimal if I'm in need of their assistance please call even it it was midnight. Thankfully I didn't need to call them. But I liked the fact that they give out the personal cellphone and Jenese always returns my emails even on her day off because they go to her cellphone.

Sent from my iPhone using VST

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