journeygrl 27 Posted March 16, 2013 Any issues with them? I think I have everything turned in and ready to submit my packet, but can't get ahold of the insurance gal to make sure. Just wonder if this is a sign of things to come from this office... Share this post Link to post Share on other sites
BrokeMyHalo 107 Posted March 17, 2013 They are excellent! Trish can get super, super busy- try calling her again. Share this post Link to post Share on other sites
journeygrl 27 Posted March 18, 2013 Thanks! Everyone has been so nice this far. I am overly excited!! Share this post Link to post Share on other sites
BrokeMyHalo 107 Posted March 18, 2013 I can tell you 100% certainty you're in great hands. As far as aftercare, I would recommend Linda for one on one counseling- she's amazing. Support group is so-so, but worth checking out. I cant say enough good things about Dr.Michaelson - he's a great guy. Good luck and PM me if you'd like to chat more! Share this post Link to post Share on other sites
Vdragonchic 0 Posted March 18, 2013 I had the same issue with Trish and convinced myself that I hadn't been approved, but she really was so busy! She actually called me at 6 or 7pm one night to apologize for being so hard to get ahold of and that all my stuff was going into the insurance the next day! Then she called me last week and my surgery is scheduled for April 9 with Dr. Chock! I probably won't do the support groups as it really is an annoying drive especially in the evenings. Share this post Link to post Share on other sites
Itsme! 98 Posted March 18, 2013 It's like you were reading my mind! I'm sure they're a good office, I've only heard great things about them. But I finished my last appts and submitted all my paperwork three weeks ago tomorrow. I waited that morning after my last NUT appt to hand deliver them to her, but after waiting 30 minutes and she still wasn't in I left them with the gal at the front desk. I went on vacation and got back last week. On Thursday I finally called insurance to find out the status but they didn't have my submittal. I got sidetracked at work and couldn't get to a phone before 5. I called again today but she was with someone so I left my name and number. And so I wait. On a plus I'm holding myself accountable and continuing the diet I started with Sarah. So far, since the end of November I'm down 32 pounds despite a week in Hawaii and sucking down maitais Share this post Link to post Share on other sites
Itsme! 98 Posted March 18, 2013 Here's a follow up for those that have gone there - did you have an EGD? At what point? Do they do them there? Share this post Link to post Share on other sites
journeygrl 27 Posted March 19, 2013 I haven't done one...yet. I have called and left 3 messages on her voicemail, and stopped in there and left a message at the front desk (and it is a 25 min drive- one way) and still nothing! I am really getting flustered!! I'm pretty sure I would be on fire if I waited 3 weeks !!!! Share this post Link to post Share on other sites
SpaceDust 585 Posted March 19, 2013 Any issues with them? I think I have everything turned in and ready to submit my packet' date=' but can't get ahold of the insurance gal to make sure. Just wonder if this is a sign of things to come from this office...[/quote'] They're usually very responsive. If you called and left her voice mail and she hadn't responded, it's possible that she's backed up. When I spoke with her in the office last week she said something about being glad my surgery couldn't be before July because she was pretty piled up right now. Share this post Link to post Share on other sites
SpaceDust 585 Posted March 19, 2013 I probably won't do the support groups as it really is an annoying drive especially in the evenings. I'm feeling a lot like you regarding the support group, too. It's 35 minutes each way for me, best case. I am thinking I may try a few sessions to see if the value exceeds the inconvenience factor. I do love the staff! Dr. Michaelson is great, Sarah was a sweetheart to work with as my dietician, and if I decide I need counseling I'm heading straight for Linda! I love that so much of the staff has had WLS so they get the patient perspective. Share this post Link to post Share on other sites
Vdragonchic 0 Posted March 19, 2013 Itsme!: I'm doing my EGD up there on the 4th, so yes they do them! journeygirl: Okay that sucks. Fingers crossed she'll get back to you soon!! I agree, Sarah is just lovely. I have my pre-op meeting with Dr. Chock on Friday and my pre-op with the surgical nurse on the 25th.... It's getting real! Share this post Link to post Share on other sites
Itsme! 98 Posted March 19, 2013 I finally got ahold of Trish today and she's putting my packet together. I had a nice vacation after my last NUT appt so I didn't realize it had been 3 weeks. In the grand scheme of things what's a few more days? Share this post Link to post Share on other sites
SpaceDust 585 Posted March 20, 2013 I finally got ahold of Trish today and she's putting my packet together. I had a nice vacation after my last NUT appt so I didn't realize it had been 3 weeks. In the grand scheme of things what's a few more days? Ahh, glad to hear it's resolved for you! Good luck! Share this post Link to post Share on other sites
SpaceDust 585 Posted March 20, 2013 Itsme!: I'm doing my EGD up there on the 4th, so yes they do them! I want to hear about it afterward, if you don't mind. Mine won't be until June, but I'm getting antsy and just want to know exactly what I have left in detail. I know, I'm weird, but it's how I cope best. Share this post Link to post Share on other sites
journeygrl 27 Posted March 20, 2013 I want to hear about it afterward' date=' if you don't mind. Mine won't be until June, but I'm getting antsy and just want to know exactly what I have left in detail. I know, I'm weird, but it's how I cope best.[/quote'] I'm that way, too. I finally talked to the front desk and we were able to figure out what my packet is missing. I'm really wanting an April date, so I hope it doesn't take them 3 weeks to submit it!! Share this post Link to post Share on other sites