United health care feustration

[kacy100plus 4]

I have uhc and am finished with my 6 month dr diet and then they asked me for a 5 yr history which puts me below the qualifying bmi with 1 comorbitity. I'm so frustrated as to why they didn't tell me 8 months ago when I talked to the nurse from uhc. Venting. Sorry.

[atPeace55 71]

I have UHC and they asked for 5 years of weighin and what my NP told me was to gather all my weighins from rountine dr. visits, urgent care, ER and OB/GYN visits anywhere I was weighed collect that information and then we took one weighin from each year that put me at obese per BMI and their standards.

Don't know if that's what you did or not but - it worked and I was approved.

[Naija2atl 30]

sweet when are u scheduled

[atPeace55 71]

I'm 22 months post-op

sweet when are u scheduled

[kacy100plus 4]

Thank you I will try to get more weights.

[atPeace55 71]

You're welcome! Keep me posted on the outcome!

Thank you I will try to get more weights.

[sroan05 27]

I'm hoping this doesn't happen to me. I called when I first started this process back in October and was told that I needed a 6 month supervised diet OR documentation of a motivated attempt to lose weight for 6 months. So, I started my dietary visits. I called last month, just to make sure I was doing everything right--seeing that supervised diet is over March 19th, and instead of helping, they did nothing but confuse me. I first person I talked to told me that they didn't see any requirements on my plan for surgery, other than the pre-authorization. They then transfered me to someone that told me that she coudn't see what my requirements were, but she usually knows UHC usually asks for a 5 year obesity history. I was in TEARS. I told her that this isn't what I was told in October and if it had been, I wouldn't have even started this process because I haven't had a BMI over 40 for 5 years. She told me to talk to my HR rep and ask what the requirements were. I went to HR and they looked at me like I was crazy and told me "we have nothing to do with the requirements for surgery." AH! So, I called back. Explained my situation again and again and STILL got NO answers. I have decided to just continue with my process...my paperwork will be submitted sometime after March 19th to UHC. I guess I will just have to wait until then to know if I've wasted my time or if this is REALLY going to happen. You're not the only one completely frustrated with UHC...I just wish there was someone to give me a direct answer.

[kacy100plus 4]

Me too. We just went ahead with me being "self pay" buy I'm not too happy about it. I don't have a bmi over 35 with comorbitites 2 out of the 5 years. I hope everything works out. Keep me posted.

[sroan05 27]

I will! Tomorrow is my last dietary visit. So :::fingers crossed::: everything goes well from here!