Anthem BCBS giving me a headache

[futuresleever 44]

I thought I was finally on the path to getting an answer from Anthem. I called yesterday and all the work that my surgeon's office had done was in vain. My surgeon's office submitted paperwork to them on 01/23, I called to see if they received it and no that hadn't. I call everyday and still no paperwork. I decided to conference the surgeon's office and Anthem on the phone and they give another number to build a case. My surgeon's office has done everything that they have said. I called on yesterday 02/01 and they say the wrong person input my case and that my case was canceled and now my surgeon's office has to get with someone else. This is ridiculous. I have talked to several people and had to even get a sup involved. My surgeon's office was closed on yesterday because they are closed on Friday so Monday we are back on it. Before you know I will have probably talked to everyone at BCBS because I will call everyday until I get some answers. Anyone with a similar BCBS issue?

[DrmBig4Evr 152]

Ok, now you're scaring me...haven't followed up since they submitted it earlier this week because I don't want to raise any "red flags", but now I'm curious

[futuresleever 44]

Call them and make sure they have received your paperwork. Each day for a week Anthem had nothing about me.

[Winningbylosing 49]

I thought I was finally on the path to getting an answer from Anthem. I called yesterday and all the work that my surgeon's office had done was in vain. My surgeon's office submitted paperwork to them on 01/23' date=' I called to see if they received it and no that hadn't. I call everyday and still no paperwork. I decided to conference the surgeon's office and Anthem on the phone and they give another number to build a case. My surgeon's office has done everything that they have said. I called on yesterday 02/01 and they say the wrong person input my case and that my case was canceled and now my surgeon's office has to get with someone else. This is ridiculous. I have talked to several people and had to even get a sup involved. My surgeon's office was closed on yesterday because they are closed on Friday so Monday we are back on it. Before you know I will have probably talked to everyone at BCBS because I will call everyday until I get some answers. Anyone with a similar BCBS issue?[/quote']

I wonder if we work for the same company. I believe my company is the reason for the roadblock. Why include wls as a benefit if your going to do everything to avoid authorizing it.

[futuresleever 44]

I work for time Warner

[Winningbylosing 49]

I work for time Warner

I work for Omnicare.

[futuresleever 44]

Today I am going to be on my surgeon's office and my insurance. I am blowing the lines up.

[MzRobin 59]

My doc submitted my claim and I didn't follow up with the insurance and then 4days went by and I decided to call and low and behold there was some kind of screwup so after that was cleared up i called every day and low an behold another screwup med clearance wasn't sent its a good thing I called because god know how long it would have set there before I was aware.. That was feb 1st just called today and Approved! Woo hoo my date is set for feb 26.. Wish me luck

[Sadtosaygoodbye 256]

Join the club of "Had I not called things would have gone nowhere". It's sad when they call themselves insurance coordinators, just trying to figure out what are they coordinating!

[futuresleever 44]

I am still waiting on them, noone at Anthem is calling me back. I am beyond upset. Smoke is coming out of my ears. I am about to go corporate.

[futuresleever 44]

I finally got approved, yeah! They called me on today.

[Winningbylosing 49]

I finally got approved' date=' yeah! They called me on today.[/quote']

I guess your persistence paid off

[Sadtosaygoodbye 256]

Soon you will be shopping for new clothes!

[MzRobin 59]

I finally got approved' date=' yeah! They called me on today.[/quote']

Congrats .. Have they set a date?

[futuresleever 44]

March 15th is my date