Insurance making notes

[lovietobeme 45]

Hi, I have BCBS/Tx and my paperwork was sent out a couple days ago. I called today to see if I was approved or denied and the woman told me they had notes on it but no decision yet. I was wondering what this meant and if anyone had this happen to them before?

[geno5150 168]

Generally, what they mean is that they can see the paperwork has been recieved, but the area that reviews the information has not made the approval/denial decision. It is neither good nor bad, just the step of the process you are on. I would continue to check in with them on a daily basis to see if a decision has been made- it should happen in the next day or two.

[lovietobeme 45]

Thank you so much for your response I have been crying since I called and debating on whether I should call back and see what they mean!

[geno5150 168]

Don't be afraid to call them and ask if you are unsure of anything. You are paying the bill, so make them work for you. BCBS-TX is a fairly easy company to work with and provided you meet the policy requirements and have all the paperwork in, you should be fine.

[lovietobeme 45]

You know what I think I will!! That sure beats just sitting here with my nerves all over the darn place scared to bother them!!!!

[lovietobeme 45]

Don't be afraid to call them and ask if you are unsure of anything. You are paying the bill, so make them work for you. BCBS-TX is a fairly easy company to work with and provided you meet the policy requirements and have all the paperwork in, you should be fine.

OMG you were so RIGHT I just called and they told me I was approved!!!!

I am so happy you responded cause I would have been freaking for days!

[geno5150 168]

Glad I could help. Good luck to you!

[Kygirlkeshia 11]

OMG you were so RIGHT I just called and they told me I was approved!!!!

I am so happy you responded cause I would have been freaking for days!

Congrats!!! That's great to hear!