futuresleever 44 Posted January 24, 2013 The surgeon's office said it could take Anthem BCBS 14 business days to respond. Now I look at my phone every ten minutes to see if I missed a call lol 1 KickRocks reacted to this Share this post Link to post Share on other sites
TNP195 1 Posted January 24, 2013 You can also call BCBS yourself and check with them. When my insurance was submitted surgeon's office said same thing. I called BCBS 2 days later to see if they received it and not only have they received it they had already approved it. Good luck Share this post Link to post Share on other sites
Sadtosaygoodbye 256 Posted January 25, 2013 My claim was submitted on the 24th also, Good Luck!! Share this post Link to post Share on other sites
futuresleever 44 Posted January 26, 2013 My claim was submitted on the 24th also' date=' Good Luck!! [/quote'] I called anthem and they say they haven't received it yet Share this post Link to post Share on other sites
KickRocks 163 Posted January 26, 2013 Sending good vibes! Hope you hear soon! Share this post Link to post Share on other sites
futuresleever 44 Posted January 26, 2013 Sending good vibes! Hope you hear soon! thanks I will call my surgeons office on Monday when they open up. Share this post Link to post Share on other sites
Sadtosaygoodbye 256 Posted January 27, 2013 Same for me, I am calling again Monday bright and early. I am so nervous I could scream. Keep me posted when you hear something. Share this post Link to post Share on other sites
futuresleever 44 Posted January 28, 2013 I called and it takes 7~10 days to get in the system 1 Sadtosaygoodbye reacted to this Share this post Link to post Share on other sites
Sadtosaygoodbye 256 Posted January 28, 2013 I got somewhat the same answer, they probably have the paperwork, but the Nurse has to review it and it's not in the system. My heart sank to my feet. At least I know that it won't be long, everybody seems to get a response pretty quickly with Anthem. I keep my fingers crossed for you also, it would be funny if we get approved on the same day! Share this post Link to post Share on other sites
futuresleever 44 Posted January 28, 2013 This is crazy, not sure why some get approved the same day. Share this post Link to post Share on other sites
futuresleever 44 Posted January 28, 2013 We've already waited 6 months Share this post Link to post Share on other sites
Sadtosaygoodbye 256 Posted January 29, 2013 They gave me the number to the prior-auth department. So I will call in the am they were already closed, Share this post Link to post Share on other sites
futuresleever 44 Posted January 30, 2013 Have you heard anything? I haven't. This is day 4 of 15. I want to hear something by weeks end. Share this post Link to post Share on other sites
Sadtosaygoodbye 256 Posted January 30, 2013 No I called this morning and was told nothing was received yet. I then called the office and asked did they send it in, told her I called. The office coordinator got mad when I told her I called, she said angrily "Why did you call"? I said because I am the one who's having surgery and it's My Insurance company! She checked her attitude and said she also called and they gave her a verification of receipt, but there is still no authorization yet Share this post Link to post Share on other sites
futuresleever 44 Posted January 30, 2013 My office got mad too and said they had it under control and the Nurse at anthem has to do something. We wouldn't be calling if the surgeons office explained what happens. The surgeons office told me that they've done this many times before. I took it as we've done this before and we have it handled. Anthem will keep telling you it's not in the system until apparently the Nurse looks it over. Sounds like the same thing is going on with us. it's day 4 for is, day 15 I'm going off lol Share this post Link to post Share on other sites