So frustrating!

[Jen35 283]

I had the last of my 3 month pre-op appointments with the doctor and NUT on 12/6. My insurance requires a 3 month supervised diet before they will approve WLS. So I assumed that the information was sent in to the insurance shortly after 12/6. I called Cigna today - they haven't received anything. What?? I called my contact at the doctor's office and she said that they submitted the letter yesterday because the doctor was out of the office. Uggghh! I'm sure with the holidays, I won't know anything until after the 1st. I'm disappointed, to say the least.

[Catherine Shinn Habhab 97]

hang in there

[Traci J. 207]

If they submitted the information yesterday, you can call your insurance company today and see where they are at in the process of reviewing it. My insurance approved me same day. I didn't wait for my surgeon's office to call or for the letter of approval....I'm too impatient for that, plus I didn't want to get "lost in the shuffle". Good luck!

[Jen35 283]

Thanks guys:) I called the insurance today, but they didn't have it yet. They may have sent it in late yesterday. I will try calling later this week. Maybe they will know something then. I've just been waiting so long already.

[Jen35 283]

Update - the surgeon's office just called to verify all my info before submitting it to the insurance. WTH?? I called on 12/18 and the coordinator told me it was submitted 12/17. I was upset about that because they could have submitted sooner. Come to find out, the letter was DATED 12/17 but hadn't been sent yet. So they are submitting today. I understand that they were closed a few days for the holiday and they're busy, etc. BUT it took them almost a whole month to submit. So now I may not know anything until mid to late January. And if they deny then it just pushes the date out even further. It just screws up my whole plan....