Nerve Racking

[asherje 81]

Why oh why didn't I decide to do this in jan? Ugh lol! So been going through the long process of jumping hoops and finally the patient advocate for my doctors office "says" the sent in my paper work to Aetna Friday Oct 26th. The wait to find out if I'm approved or denied is making me crazy.

To top it off, I can't contact Aetna directly. My company has it were you have to contact a company called accolade for all insurance questions. They can't even tell me whether or not aetna has even received the paperwork and if its in process to be approved/denied.

Anyone else go through this? I understand it can take up to 30days to get the verdict, but don't want that day to hit and they say they never received the paperwork.

Help, advice, venting. Anything would be appreciated lol!

[tallysfunny 363]

I wish I had an answer for you, but I figure I could say good luck and get this bumped up so more people will see it. Good luck!!

[asherje 81]

Thanks I appreciate it

[asherje 81]

Got an email back from Aetna, they did receive my paperwork and it is under review.

Praying for approval

[Sweetyne01 12]

okay I also have aetna.. I wonder if I will get the email you received. My doctor sent my paperwork over on the first but I haven't heard anything yet. Good luck!

[asherje 81]

Sweetyne01, try emailing aetna on their website requesting confirmation that they did in fact receive the paperwork from your doctor and that you are just verifying its under review so that you don't have to wait 30days to find out that they never received them.

That's what I did, 3 time lol. Before that was just asking if they got a fax from my dr and was told that faxes can take 3-4 days to go into the system. So frustrating lol

[asherje 81]

Just got the call, I'm approved!!! My nurse is out with a family emergency but they say she Should be calling tomorrow or this week to set my surgery date! I'm so happy

[Sweetyne01 12]

Congrats! I emailed aetna yesterday haven't heard anything yet. I am so happy for you!!

[Leleboo 104]

Congrats Asherje!