kbby 39 Posted October 29, 2012 Hey all!!! My surgeons office submitted my info im thinking either last thursday or friday. Im just wondering how long it usually takes??? i've heard of people hearing back really soon like in a few days... im just REALLY anxious for a yes or a no... i want this so bad and the waiting seems like eternity!!!! Does anyone have cigna (NALC) federal insurance??? or cigna in general? i just wanna know how long it took for you to hear back from them?? Patiently waiting Krysti. Share this post Link to post Share on other sites
LibbyLou 59 Posted October 29, 2012 I heard back in about 4 or 5 days. Not the fed. coverage. I have plan C. Good luck! I am so glad I did this. 1 Ms_JackieDMV reacted to this Share this post Link to post Share on other sites
MiniMo 41 Posted October 29, 2012 10 days to hear back from cigna 20 days after, I had surgery... Share this post Link to post Share on other sites
Susie in Lima 320 Posted October 29, 2012 It took 15 days for mine. I have Cigna Envoy. Share this post Link to post Share on other sites
kbby 39 Posted October 29, 2012 Thanks ladies! i hope i find out soon im so ready to have it done! Share this post Link to post Share on other sites
Carly4HandinSD 313 Posted October 29, 2012 I have Cigna, just an *** and I heard back in about 4 days. I know that Cigna is very tricky.... so as long as your Dr's office has all the paperwork in order you should be fine. I did a lot of research before to make sure what was needed from my insurance and even just to verify that they will approve it. I also called cigna everyday to see if I was approved. Once they told me I was I had my Dr Office call and get the approval over the phone versus waiting for them to get the info the next day.. this was because I needed to schedule a surgery date. I had one tentatively but Dr wouldn't put it in stone till insurance approved. Luckily they did and within a week of insurance approval I was able to have my surgery! Good luck Share this post Link to post Share on other sites
Carly4HandinSD 313 Posted October 29, 2012 I have Cigna, just an *** and I heard back in about 4 days. I know that Cigna is very tricky.... so as long as your Dr's office has all the paperwork in order you should be fine. I did a lot of research before to make sure what was needed from my insurance and even just to verify that they will approve it. I also called cigna everyday to see if I was approved. Once they told me I was I had my Dr Office call and get the approval over the phone versus waiting for them to get the info the next day.. this was because I needed to schedule a surgery date. I had one tentatively but Dr wouldn't put it in stone till insurance approved. Luckily they did and within a week of insurance approval I was able to have my surgery! Good luck So weird... it put *** in for some of my words I meant to say i have an H M O with them.. not an *** Share this post Link to post Share on other sites
noonie 0 Posted November 6, 2012 I have NALC/Cigna.... I have heard nothing yet... it went in last week. I am worried because my BMI is borderline at 35.9 with high blood pressure despite medication. I dipped below 35 once in the last year when on the dr. supervised diet, but the HCG stopped working (developed a tolerance to the hormone) and I gained it all back, especially after my gall bladder removal. Share this post Link to post Share on other sites
kbby 39 Posted November 6, 2012 I called my insurance today and they said they havent heard or gotten anything from my surgeon yet and said It can take up to 30 days! I dont want to wait that Long! Im too impatient lol. Share this post Link to post Share on other sites
Ms_JackieDMV 18 Posted November 7, 2012 Have you all heard of Cigna Great West? Share this post Link to post Share on other sites
Ms_JackieDMV 18 Posted November 7, 2012 I heard back in about 4 or 5 days. Not the fed. coverage. I have plan C. Good luck! I am so glad I did this. I have Cigna great west Share this post Link to post Share on other sites
noonie 0 Posted November 7, 2012 I called NALC and they said the letter from the surgeon came today and it was sent down to the review department. They said from here it can take up to 30 days. Share this post Link to post Share on other sites
kbby 39 Posted November 7, 2012 @noonie did you call your insurance company or somewhere else? I called my surgeons office and they said they had submitted and even heard back from "care allies" asking information about me, but when I call my insurance they know NOTHING about my pre determination. HELP!!! Share this post Link to post Share on other sites
Ms_JackieDMV 18 Posted November 7, 2012 Anybody have Cigna Great West??? Share this post Link to post Share on other sites
noonie 0 Posted November 8, 2012 @kbby, I called the NALC number at the top of any EOB and pressed option 4 to speak to a claims representative. They showed that they received the package from the surgeon today and it was forwarded to their medical review department. If they are telling you they haven't received it, have your surgeon's office follow up or resend. In my case, they even read back the requested procedure, so I know I wasn't just getting a canned answer. Share this post Link to post Share on other sites