Are You Talking To Me?

[Joisey01 87]

I've posted already that I had my EGD on Friday. It all went well. Today............

My phone rings......It's the hospital where I had the procedure and where I'll have the surgery on Thursday.

Me: Hello?

Her: Hi Mrs. Joisey. This is Trish from the hospital. How are you?

Me: I'm fine. How are you? (My mind is racing wondering if I forgot an appointment or something for tomorrow and this was a reminder call.)

Her: I'm glad to hear that. I was calling to check on you and see how you are after having the EGD on Friday.

Me: What? Are you asking me that?

Her: Yes. Are you ok?

Me: Yes, I'm fine. I'm just nearly speechless. I don't recall EVER having a follow-up welfare call.

Her: *she chuckles* So, are you ok after the EGD on Friday?

Me: Uhhhh, yes!! I don't even have a sore throat. I cannot thank you enough for calling to ask!!

Her: *she's sure she's called a nutcase and hesitates for a long time*.....Ok, Mrs. Joisey, you have a good evening!

Me: YOU, TOO!!! THANK YOU!!!!!

I'm still flabbergasted!! I hope this means that my experience will be top notch!!

Yep. It's the little things in life that make a BIG difference.

[scorpion509 107]

I had the same follow up call on Monday after my EGD procedure to make sure that I am fine and I was speechless as you are

I just know that they should do the follow up for that type of procedure but even knowing that I was surprised.

[theoldmusicbox 399]

The nurse from my surgeons office called me every 2-3 days for the first 4 weeks post-op, just to see how I was feeling, and to ask me if I had any questions. I had the same response you did, and she was giggling at me too.

I am very impressed with the entire staff. Couldn't have hand picked better people if I had tried.