Cigna- Nightmare

[joyful noise 101]

Cigna didn't really give me any problems. They just wanted a letter from my PCP, the nutritionist and the psych evaluation.

It is the surgeon's office that is driving me up the wall.

[alliecat1095 128]

I was self pay. On my Cigna plan wls was not a covered benefit. I am glad I had it done.

[sandsmom3 2]

Thank you all for your concern and info. I called again today...and was told that a letter was sent out thurs 9/20 to say that they need more info...I guess the EGD was not sent and some progress notes....AAAAAHHHHHH!! IF the surgeon's office had been checking like they said they were then they would have found this out last THurs. So I called office today to have them fax all again.

The reason they are telling me it is taking so long is because it is a non emergent procedure. I have Open Access too....not plus...wonder if that is making the difference. But got a great lady today on the phone and she said once the new info is faxed they will know by the end of the week. "Not denied...just not approved YET" So I am now rescheduled to 10/11/12...two more weeks to wait....

[tigerbelle 328]

hope you hear something final soon, sandsmom