Jump to content
×
Are you looking for the BariatricPal Store? Go now!

Recommended Posts

I have been sleeved! August 22nd was the beginning of my new life. I went to Dr. Kelly in Mexico and I DID NOT get the same awesome treatment as those before me. I am happy with the surgery but very disappointed with the service. I did not go there to be a tourist, but I didn't even get the amount of stay time I paid for. They kicked me out of the hospital a day early, they kicked me out of the hotel a day early, made me cross the border to San Diego two days early. If it wasn't for my new best friend and sleeve sister letting me stay with them, I would have had to pay two nights of hotel. I only winded up having to pay for one, but am very disappointed in the unprofessional way I was treated. I sent an email to Dr. Kelly about this with no response yet. I still had to pay the same price and was shorted two nights. I hope they have a conscience, and it starts talking to them. I feel a majority of it was Cecy, his wife and office manager's fault.

Share this post


Link to post
Share on other sites

I'm sorry you had challenges..but I'm soo happy that you are now sleeved!!! Welcome to the club!!

Share this post


Link to post
Share on other sites

I am really sorry about your experience. Will you update us if there is any response? I'm due to be sleeved by Dr. Kelly in September, but this is not very encouraging. When you get a chance, could you PM me with the details. I hope that you are doing well with your sleeve.

Share this post


Link to post
Share on other sites

Did they give you a reason?

Share this post


Link to post
Share on other sites

Wow! I'm in the same boat as KMWHEEL, I'm going to Dr. Kelly on Sept. 13th and would love the details if you wouldn't mind sharing them (you can pm me also if you'd like). I'd like to call and talk to Omar about it...

Share this post


Link to post
Share on other sites

I have been sleeved! August 22nd was the beginning of my new life. I went to Dr. Kelly in Mexico and I DID NOT get the same awesome treatment as those before me. I am happy with the surgery but very disappointed with the service. I did not go there to be a tourist' date=' but I didn't even get the amount of stay time I paid for. They kicked me out of the hospital a day early, they kicked me out of the hotel a day early, made me cross the border to San Diego two days early. If it wasn't for my new best friend and sleeve sister letting me stay with them, I would have had to pay two nights of hotel. I only winded up having to pay for one, but am very disappointed in the unprofessional way I was treated. I sent an email to Dr. Kelly about this with no response yet. I still had to pay the same price and was shorted two nights. I hope they have a conscience, and it starts talking to them. I feel a majority of it was Cecy, his wife and office manager's fault.[/quote']

Well done ur on th other side now.im on my way to c my surgeon now omg!!!!

Share this post


Link to post
Share on other sites

I'll post more when I'm on a regular computer instead of my fone. I'm trying to be 'nice' Omar emailed saying they would work it out this week. We shall see.

Share this post


Link to post
Share on other sites

I'll post more when I'm on a regular computer instead of my fone. I'm trying to be 'nice' Omar emailed saying they would work it out this week. We shall see.

Sorry about the experience- I'm very happy to welcome you to the sleeve family tho <3

Share this post


Link to post
Share on other sites

This is my story:

I didn't really want to bad mouth, but I had limited funds and am out $200. I AM happy with my surgery, and Dr. Kelly, but it wasn't the experience everyone else spoke of. I saw Dr. Kelly maybe 4 times, all in a professional capacity only. Let me start from the beginning. I scheduled my flights and days just as Omar had told me. I was flying in on Aug. 22 and returning home Aug. 27. Since I couldn't get an earlier flight, Omar said he would pick me up from the airport, do some sightseeing in San Diego, then check into the hospital that night, surgery the next day. The day before I was to leave, I got a call from Omar saying Dr. Kelly was going to do my surgery the same day I arrived at around 7pm, could I get a flight home Sunday. Called my airline and was told there would be a $180 each charge to change a flight, so $360 fee. I called Omar back, and said I would pay out of pocket for ONE night at the Lucerna $92.00. This was for THEIR CONVENIENCE, not mine! So, left the hospital Friday to stay at Lucerna. Was to stay there Saturday night, as a part of my $5500 overall price, and pay out of pocket for Simdau night. Cecy insisted I cross the border Saturday, because she didn't want to have to cross it Monday morning. The couple that was there when I was, was leaving Saturday. I did not have a choice in the matter AT ALL. Omar mentioned something about a conference they were attending. So my question/answer is they shouldn't have let me book it on the date I did. Since I had to leave Lucerna two days early, that is also additional food I had to buy. Because you are supposed to get free broth at the Lucerna. To top it off, I get an email Sunday from Cecy, his wife, saying I didn't check out and they got charged an extra night, but they are ok with that, not to worry. WE DID CHECK OUT SO I HAVE NO CLUE WHERE THIS IS COMING FROM. They have been very unsympathetic to my plight, and I really feel I was treated unfairly. So basically, surgery, hospital, 1 day in Mexico with Omar the whole time, then a cold and impersonable trip over the border with Cecy. Not to mention, Omar made it sound like he was going to pick up and drop off. If you were told this, it isn't a fact. He doesn't have a green card or something so can't transport across the border. To top it off, Cecy speaks VERY LIMITED English, so good luck!!

OH...Cecy WOULD have put me up at a Quality Inn in San Diego where I would have been stranded for two days, unless I wanted to pay more money for a cab...but if I was being kicked out of a 4 start hotel to go to a Quality Inn, that's just BS!!! If you're going to kick me out early, then put me in something equal. That's what was paid for!

To add to this, all I was given was a little 5 page information "manual", no future verbal instructions or resources from Dr. Kelly. I will go to my regular doctor in about a month, but I just feel stuck and do not know what to do from here.

Omar has emailed me asking for my full name, for Western Union, but it's not just about the money. Dr. Kelly has never responded to my email voicing my concerns, and that bothers me. I am two weeks post op as of yesterday, and have only lost 5 pounds. Yes, part of that is MY fault, because of Hurricane Isaac. I couldn't eat what I was supposed to, and had to eat what was available, and just chew it to mush. Things are getting back to normal..,finally. I also need to start incorporating exercise. But if you're looking for the after care, Mexico is not for you. You will not receive any. I feel like they didn't even care about my future. I see on his Facebook page, there is a nutritionist involved, and some people met her. Not me! Everything felt rushed.

I am glad I am sleeved. I am glad I am feeling good. I am glad I have not had any problems (so far).

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Trending Products

  • Trending Topics

  • Recent Status Updates

    • LadyVeteran1

      Sleeve surgery is on April 14th.  I am counting the days!!  Can't wait!
      · 2 replies
      1. Brookie2shoes

        Me too girl!! Are you in the full liquid diet right now? It’s sooooo hard!

      2. LadyVeteran1

        Not yet. I was told I only have to do 24 hours of a liquid diet. But I have my pre-op tomorrow so I’m going to confirm if I need to do longer.

    • buildabetteranna

      Down 33 lbs and slightly stalled, but I'm gonna reevaluate and push through. I started back to work last week after 2 years of being disabled due to mental health as well as my weight. It's a great job and I'm just so happy to have this opportunity at a second chance at life. Hope everyone is having their best journey ❤️ Together, we got this!
      · 2 replies
      1. DaisyChainOz

        Great work Anna! Keep it up 😁

      2. buildabetteranna

        Thank you ❤️

    • Bashbee91

      Hey guys new to the process looking forward to this new life. 
      · 0 replies
      1. This update has no replies.
    • Bugg

      Hi everyone! I’m brand new here. I just went through all my pre-op requirements per my insurance company and now everything has been submitted and I’m just waiting for final approval and my surgery date. I’ve been doing research, watching YouTube videos, TikTok’s, ect.. trying to prepare my mind and what to expect so I’ll be ready for the surgery. I was so sure and so set and so ready and excited. However, now that I’ve done everything & it’s almost here, I am sooooooo scared! I know why I want it bc I’ve tried everything and I just don’t feel like I can lose weight by myself. I’m tired of being overweight my entire life. I’m miserable, but I keep psyching myself out afraid of GERD bc I know how that can be and I don’t want to have to get a bypass after already gaining the courage to even get VSG. I’m scared of complications like I’mgoing to regret doing it and be depressed that I didn’t just be more disciplined and try again to lose the weight on my own even sitting here typing this knowing in my mind i just can’t and don’t possess the discipline. I’m also afraid I won’t be able to handle the restrictions of the sleeve. What do I eat? I don’t know how to eat healthy really and don’t enjoy healthy food. I don’t know how to do this! I feel so defeated!Someone tell me they felt anything similar to this or am I not ready? I thought I was. I am so tired of being sick and tired and so tired of myself and so tired of being stuck and stuck in this body and somebody different on the outside from what I feel inside. I just want to ball up and cry.
      · 1 reply
      1. stevieoriole

        Am feeling this right now. My surgery date is 4/1. Sign the consent tomorrow. I feel like I overloaded myself with too much info, too many opinions. Got to the point where I was wondering if I should do this. Then I thought of my reasons for taking this step and that settled my nerves. Still get moments of doubt but am striving forward. Am just going to follow my book from the surgeon. Joined this because I was told by my dietician that I should do this for support

    • buildabetteranna

      over 20 lbs down since4 the pre surgery diet and surgery on the 14th
      · 1 reply
      1. Selina333

        Yay!! Congrats. I know how good that feels. 🤩

  • Recent Topics

  • Hot Products

  • Sign Up For
    Our Newsletter

    Follow us for the latest news
    and special product offers!
  • Together, we have lost...
      lbs

    PatchAid Vitamin Patches

    ×